Grant Hinton
St Louis,MO
Summary
Results-driven, with comprehensive experience leading and improving industry operations. Proven effective communication skills and experience in building meaningful relationships. Driven to passionately learn new tools, while striving to improve and teach others what is already known. Having worked professionally in Logistics, Finance, IT Staffing, and Media, capable of bringing many different tools and perspectives to the table as a difference maker.
Overview
8
8
years of professional experience
Work History
Operations Team Generalist -EDS
Edward Jones
St Louis, MO
11.2023 - Current
- Coordinated with other departments to develop processes that improved effective and accurate communication to other departments, branches, as well as former and current clients.
- Facilitated training sessions for new associates on policies and procedures for daily role execution.
- Analyzed trends and data to understand process performance, and identify areas for improvement.
- Retrieved documents from various sources such as online databases, microfiche, and paper files.
- Finalized completion of documents and coordinated work requests through Salesforce system.
Senior Operations Specialist - Estates
Edward Jones
Saint Louis, MO
09.2022 - 11.2023
- Served on the BPI Committee for the department.
- Facilitated communication between branches and the department throughout the settlement process.
- Coordinated continuous education and professional development opportunities for associates on various processes.
- Solely maintained a secure filing system for confidential information.
- Finalized completion of documents and coordinated work requests through Salesforce system.
Operations Specialist II - Estates
Edward Jones
St Louis, MO
01.2020 - 09.2022
- Served on the BPI Committee for the department.
- Facilitated communication between branches and the department throughout the settlement process.
- Solely maintained a secure filing system for confidential information.
- Finalized completion of documents and coordinated work requests through Salesforce system.
Centralized Hiring - Operations
Edward Jones
St Louis, MO
10.2019 - 01.2020
- The first Centralized Hiring associate in Operations
- Rotational in New Accounts
Associate Account Manager
Collabera
St Louis, MO
03.2019 - 05.2019
- Selected qualified job applicants or referred to managers to make hiring recommendations.
- Provided advice and guidance to managers when making decisions about candidate selection.
- Coordinated interviews between hiring managers and potential candidates.
- Provided guidance and coaching to candidates on interview techniques and company culture.
Carrier Sales Representative
Redwood Logistics
St Louis, MO
01.2018 - 11.2018
- Negotiated and closed deals with minimal oversight.
- Completed field research on market insight and competitive prices.
- Achieved sales goals, increasing revenue for top accounts and expanding personal sales portfolio.
- Utilized investigative sales techniques to develop carrier capacity.
Financial Representative Intern
Northwestern Mutual
Cape Girardeau, MO
01.2017 - 08.2017
- Top Ten Internship Program
- Discussed client financial options to keep customers informed regarding transactions.
- Delivered personalized retirement planning advice, including pension analysis and 401(k) strategy optimization.
- Advised high net worth individuals on complex wealth management issues related to trusts, estates, asset protection planning, philanthropy.
Content Creation and Digital Management Intern
Mississippi River Radio
Cape Girardeau, MO
09.2016 - 12.2016
- Worked closely with marketing, advertising and management teams to plan ideal timing for campaigns.
- Posted original content to client website, updating pages to align with current branding strategies.
- Managed editorial calendars to ensure timely delivery of content across channels.
- Work includes copywriting, graphics, logos, video editing, for 92.9 ESPN, K103 Country, 93.9 The River, and Real Rock 99.3
Education
Bachelor of Science - Mass Communications - Advertising
Southeast Missouri State University
Cape Girardeau, MO12-2017
Skills
- Schedule management
- Project leadership
- Strategic growth management
- Verbal and written communication
- Problem-solving
- Team collaboration
Timeline
Operations Team Generalist -EDS
Edward Jones
11.2023 - Current
Senior Operations Specialist - Estates
Edward Jones
09.2022 - 11.2023
Operations Specialist II - Estates
Edward Jones
01.2020 - 09.2022
Centralized Hiring - Operations
Edward Jones
10.2019 - 01.2020
Associate Account Manager
Collabera
03.2019 - 05.2019
Carrier Sales Representative
Redwood Logistics
01.2018 - 11.2018
Financial Representative Intern
Northwestern Mutual
01.2017 - 08.2017
Content Creation and Digital Management Intern
Mississippi River Radio
09.2016 - 12.2016
Bachelor of Science - Mass Communications - Advertising
Southeast Missouri State University
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