Hardworking Advocate working diligently on behalf of Target Co to obtain necessary assistance. Skilled in coordinating files and resources to meet routine and complex needs. Effective under pressure and in stressful situations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Guest Service Advocate
Target Co
05.2023 - Current
Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
Enhanced team productivity through proactive communication, coordination, and cooperation with colleagues.
General Manager
Dominos Pizza Inc.
08.2020 - 04.2023
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Education
Certificate - Emergency Medical Technician
Southern California EMS Training Institute
Wildomar, CA
03.2024
High School Diploma -
Murrieta Mesa High School
Murrieta, CA
06.2020
Skills
Exceptional communication
Stress Tolerance
Strong empathy
Leadership and team building
Problem Resolution
Operations Management
Certification
EMT - Certified Emergency Medical Technician
Licensed EMT - April 2024-2026
CPR Certified - BLS (CPR and AED) January 2024-2026
Timeline
Guest Service Advocate
Target Co
05.2023 - Current
General Manager
Dominos Pizza Inc.
08.2020 - 04.2023
Certificate - Emergency Medical Technician
Southern California EMS Training Institute
High School Diploma -
Murrieta Mesa High School
EMT - Certified Emergency Medical Technician
Licensed EMT - April 2024-2026
CPR Certified - BLS (CPR and AED) January 2024-2026
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