Chance Jackson
Kent
Summary
Looking to secure a position to motivate and support a fast-paced organization. I’m a highly committed individual seeking growth and eager to share responsibilities with a team. I’m proactive and self-motivated and enjoy sharing my knowledge of problem solving and performance-orientation with team building tactics. I’m proficient with fast pace working environments. I m a very quick learner, with self knowledge, who is able to retain knowledge taught. Accustomed to Multi-Tasking and Time Management Communicating and interacting with guests to build a welcoming guest experience Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns Adapting to different guest interactions and situations Promoting and engaging around various benefits, offerings and services.
Overview
1
1
Certification
Work History
Guest Service Advocate
Target
11.2023 - 01.2024
- Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the check lanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.
Education
High School Diploma -
Kent Meridian Highschool
Kent, WA06.2025
Skills
- Decision-making skills
- Customer service background
- Complaint handling
- Complex Problem-solving
- Analytical reasoning
- Risk mitigation
- Research proficiency
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving skills
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Calm and professional under pressure
- Reliability
- Excellent communication
- Computer skills
- Understanding customer needs
- Customer service excellence
- Organizational skills
- Team collaboration
- Shipping and receiving
- Calm under pressure
- Active listening
- Effective communication
- Adaptability and flexibility
- Money handling
- Decision-making
- Problem resolution
- Teamwork skills
- Relationship building
- Team building
- Task prioritization
- Stress tolerance
- Self motivation
- Product knowledge
- Analytical thinking
- Work prioritization
- Information gathering
- Goal setting
- Professionalism
- Shipping procedures
- Quality control
- Resourcefulness
- De-escalation techniques
- Time management abilities
- Continuous improvement
- Adaptability
- Written communication
- Order fulfillment
Certification
- OSHA 10 (10-hour) General industry Safety and Health
- Food Handlers Permit
- Drivers License
Accomplishments
- MCJROTC Year Completion
- MCJROTC Armed/Unamred Drill
- MCJROTC Lance Corporal Promotion
Additional Information
Currently enlisted in the Marines Corp and my ship date when i leave for basic training is February 9th.
Timeline
Guest Service Advocate
Target
11.2023 - 01.2024
High School Diploma -
Kent Meridian Highschool