Grant Kellond
Niwot,CO
Summary
Psychology graduate with a strong interest in mental health, emotional well-being, and supportive client relationships. Experienced in communication, conflict resolution, and building trust through professional customer-focused roles. Passionate about helping individuals navigate challenges and improve quality of life. Motivated to pursue graduate training in Clinical Mental Health Counseling to develop the clinical skills necessary to provide compassionate, evidence-based care.
Overview
5
5
years of professional experience
Work History
Part Time Floor Lead
Fahertybrand
Boulder, CO
04.2025 - Current
- Built relationships with customers to encourage repeat business.
- Implemented process improvements that increased productivity and enhanced team collaboration.
- Assisted in merchandising strategies to optimize store layout and product visibility.
- Trained and mentored team members in operational best practices and customer service techniques.
Sales Associate and Part Time Floor Lead
Allbirds
Boulder, CO
11.2023 - 03.2025
- Managed returns, exchanges and refunds as well as nightly counting of till and safe.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment that feels like another friend to talk to.
- Collaborated with team members to improve overall store performance, sharing best practices that are working that day, and offering support as needed.
- Assisted with floor sets changing store layout and signage.
- Mainly was ops focused as a lead planning ahead for back of house and front of house moves for new items.
- Created inviting environment for customers by maintaining a clean and organized store as well as fellow employees with a well organized back of house.
Ecommerce Manager/Designer
Aventura-X Electric
Marina Del Rey, USA
01.2023 - 08.2023
- Created listings for Amazon, pictures, descriptions and overall web design
- Created ad campaigns for Electric scooter as well as SEO keyword campaigns on Amazon
- Reach out to influencers for a brand deal to promote product
- Keep track of inventory and reorder times
- Fulfill and manage orders/customer reviews
Cashier
The Home Depot
Marina Del Rey, USA
04.2022 - 12.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
- Helped customers complete purchases, locate items and join rewards program
BOH Team Member
Shake Shack
Boulder, USA
03.2021 - 04.2022
- Maintained and sanitized service stations, prep areas and countertops
- Prepared food and drinks while following safe food handling procedures
- Removed garbage, compost and recycling and placed in designated container areas
- Maintained high personal grooming standards and uniform presentation
Education
Bachelor of Science - Psychology
University of Colorado At Boulder
Boulder, CO05.2026
Associate of Science - Psychology
Front Range Community College
Longmont, COSkills
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Reliable and punctual
- Adept at conflict resolution
- Adapt to diverse groups
Timeline
Part Time Floor Lead
Fahertybrand
04.2025 - Current
Sales Associate and Part Time Floor Lead
Allbirds
11.2023 - 03.2025
Ecommerce Manager/Designer
Aventura-X Electric
01.2023 - 08.2023
Cashier
The Home Depot
04.2022 - 12.2022
BOH Team Member
Shake Shack
03.2021 - 04.2022
Bachelor of Science - Psychology
University of Colorado At Boulder
Associate of Science - Psychology
Front Range Community College