Grant Markussen

• Operated delivery vehicles safely, adhering to all traffic regulations and company policies.
• Delivered packages to customer doorsteps and business offices.
• Resolved customer inquiries and concerns effectively, enhancing service experience.
• Conducted routine vehicle inspections, ensuring compliance with safety standards.

I helped other technicians install smart technology in homes and businesses such as TVs, speakers, and cameras, as well as build server racks in-house.

• Collaborated with team members to enhance service delivery and customer satisfaction.
• Conducted regular maintenance checks to ensure optimal performance of multimedia systems.
• Performed troubleshooting and diagnosis on malfunctioning equipment.

• Delivered exceptional customer support through effective communication and problem-solving skills.
• Managed customer inquiries via phone and face-to-face to ensure prompt resolution.
• Mentored junior staff on best practices for handling complex customer issues effectively.
• Demonstrated excellent multitasking skills by juggling multiple tasks simultaneously while maintaining attention to detail and accuracy.
• Processed customer transactions efficiently using point-of-sale systems.
• Maintained accurate cash drawer balance through diligent tracking and reconciliation.

• Operated grills to prepare high-quality food items for game day events.
• Ensured compliance with food safety regulations and maintained cleanliness of grilling area.
• Collaborated with kitchen team to streamline food preparation processes during peak hours.
• Implemented best practices for time management to reduce service wait times during events.