Grant MIles

Providing senior-level analytic expertise to the DCSA OSINT Analysis review submitted packages to ensure they meet basic submission requirements and provide direction and support to customers who must remedy package errors or have status questions. In addition, they produce RIRs through conducting all-source research from information available from public, private, and U.S. and foreign Government open-source materials and evaluating those facts against established DCSA risk indicators.

• Analyzed open source data to identify trends and insights for strategic decision-making.
• Conducted thorough research using various online platforms to gather relevant intelligence for over 61 different products.
• Collaborated with cross-functional teams to enhance information sharing and operational effectiveness.
• Assisted in developing reports that summarized findings and recommendations for stakeholders.
• Supported the implementation of best practices in open source intelligence gathering methods.
• Streamlined the analysis process for faster results by implementing efficient search techniques.
• Improved the quality of intelligence reports by consistently validating sources and cross-referencing information.
• Conducted extensive social media analysis to track sentiment trends related to specific topics or events.
• Developed expertise in specialized areas such as geospatial intelligence or cyber threats through rigorous study and research application.

Responsible for developing and executing intergraded communications plans for the National GEOINT Operations Center (NGOC) to align with NGA goals to enhance awareness and support for policy decisions and initiatives. Responsible for advising NGA leadership on public and employee reactions to policies, producing tailored information presentations and planning internal and external events and VIP visits. Oversaw the coordination of logistics, media coverage, and leadership materials for key events, while also representing the NGOC.

• Managed logistics and messaging for 300+ tours and high-visibility VIP events annually, increasing partner engagement and mission awareness across GEOINT stakeholders.
• Developed strategic communication plans to convey complex information effectively to diverse audiences.
• Led public outreach initiatives to enhance community engagement and awareness of geospatial intelligence.
• Architected and operationalized crisis-communication playbooks and rapid-response roles—reducing internal response time and increasing coordination efficiency during incidents.
• Developed and implemented communication strategies to enhance public awareness of NGA initiatives.
• Coordinated outreach programs that engaged community stakeholders and fostered collaboration.
• Analyzed public feedback to refine messaging and improve community relations efforts.
• Managed social media platforms to disseminate information and respond to public inquiries effectively.
• Collaborated with cross-functional teams to align public affairs strategies with organizational goals.
• Trained executive leadership in effective communication strategies for high-profile events and interviews, boosting credibility with external audiences.
• Served as a spokesperson for the organization at conferences and other public speaking engagements, articulating core values and priorities to diverse audiences.
• Directed social media efforts, increasing engagement with key stakeholders and enhancing online presence.

Developed targeted outreach campaigns and strategic partnerships that increased veteran participation and retention across NGA programs

• Excellent communication skills, both verbal and written.
• Worked well with a team of 10, providing support and guidance.
• Organized and detail-oriented with a strong work ethic.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Learned and adapted quickly to new technology and software applications.

Represented and advocated for 2,000+ employees; negotiated corrective actions that improved leadership practices and workplace climate metrics.

• Established confidential reporting mechanisms that reduced fear of reprisal and increased trust reporting by X% (use local metric if available).

• Excellent communication skills, both verbal and written.

• Partnered with leadership to deploy communication strategies that improved approachability and employee morale.

• Analyzed climate-survey results to prioritize interventions and measured outcomes post-implementation.

• Led cross-component working groups to institutionalize best practices for employee relations

Demonstrated strong organizational and time management skills while managing multiple projects.

Designed and delivered leadership curricula for supervisory cohorts; introduced blended learning solutions that improved completion and knowledge retention rates.

• Conducted training needs analyses and restructured course content to align with organizational performance metrics and competency frameworks.
• Managed end-to-end course operations including scheduling, instructor supervision, and student assessment—responding to 1,000+ employee inquiries during COVID to maintain continuity.
• Launched a strategic networking module that increased cross-component collaboration and internal promotion pathways.
• Developed and implemented training programs to enhance staff proficiency in geospatial intelligence tools.
• Collaborated with cross-functional teams to streamline course design and improve learner engagement.
• Analyzed feedback data to refine course materials, ensuring alignment with mission objectives.
• Managed project timelines and deliverables, maintaining consistency in course offerings across multiple platforms.

Directed the Advanced & Basic CTSA curriculum across classroom, mobile, synchronous, and asynchronous modalities; improved course completion and applied analytic quality with over 30 classes

• Developed and implemented comprehensive curriculum frameworks aligned with agency objectives.
• Collaborated with subject matter experts to enhance instructional materials and course offerings.
• Led cross-functional four adjunct teams to evaluate and improve training programs based on learner feedback.
• Streamlined curriculum development processes, ensuring timely delivery of educational content.

Created and shared mandatory insider-threat training for 100+ personnel and developed the only Personnel Qualification Standard (PQS) for the Executive Branch of the US Federal Government.

• Developed and implemented training programs to enhance staff performance and operational efficiency.
• Managed training budget and optimized course delivery—achieving adoption of program elements across 47 DoD/NT-50/IC organizations.
• Launched an NGA-wide cultural awareness program that reached ~8,000 employees across three locations to increase reporting and awareness.
• Directed the coordination of interagency taskforce activities and harmonized course content for broad adoption.

Conducted All-Source intelligence collection, analysis, and dissemination in support of fleet and joint operations, supervised over 100 sailors throughout my naval career

• Analyzed intelligence data to provide actionable insights for operational planning and decision-making.
• Developed and implemented strategies for enhancing intelligence collection processes and methodologies.
• Mentored staff members to develop leadership skills and foster career advancement opportunities.
• Coached executives through leadership changes, promoting stability and continued growth.
• Analyzed intelligence data to identify threats and support strategic decision-making.
• Developed and implemented intelligence collection strategies to enhance operational effectiveness.
• Led intelligence briefings for senior leadership, ensuring clarity and relevance of findings presented.
• Applied critical thinking skills to discern between credible threats and false alarms, ensuring resources were efficiently allocated.
• Improved the accuracy of intelligence assessments by cross-referencing multiple sources and databases.
• Developed comprehensive threat assessments to assist in strategic decision-making for national security purposes.
• Trained new analysts on best practices for research, analysis, and report-writing techniques, increasing overall team efficiency.