Grant Mills
Mills Ranch
Laramie,WY
8
years of professional experience
Results-driven professional with strong skills in customer service and team collaboration. Experienced in complaint handling and livestock management, contributing to enhanced customer satisfaction and operational efficiency.
Work History
Ranch Hand
8 Years 6 Months- Operated and maintained ranch equipment to ensure efficient livestock management.
- Assisted in daily feeding, watering, and health monitoring of animals.
- Supervised team members during seasonal tasks, ensuring safety and productivity standards.
- Mended fences in disrepair to prevent livestock from wandering off and to keep predators out.
Customer Service Associate
2 Years 9 Months- Assisted customers with product inquiries and resolved complaints effectively.
- Maintained organized merchandise displays to enhance customer experience.
- Collaborated with team members to streamline service operations during peak hours.
- Trained new associates on customer service protocols and procedures.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Bachelor of Science - Accounting
Skills
Customer service
Customer support
Team collaboration
Complaint handling
Timeline
Customer Service Associate
Walmart
08.2023 - 05.2026Read More
Ranch Hand
Mills Ranch
01.2018 - CurrentRead More
University of Wyoming
Bachelor of Science from Accounting
Read More