Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Grant Perry

Junior Full Stack Developer
EVANSVILLE,IN

Summary

Hardworking avid learner with strong organizational skills eager to secure a junior developer position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Enthusiastic to help a team achieve company goals while gaining experience and knowledge to continue professional growth.

Overview

4
4
years of professional experience
4
4
years of post-secondary education
5
5
Certifications

Work History

Tech Support Specialist

Evolv
Evansville, IN
10.2023 - Current
  • Streamlined internal processes for increased efficiency and better resource allocation within our tech support team.
  • Provided technical support to customers, addressing issues promptly and effectively to maintain positive relationships.
  • Supported company''s growth initiatives by participating in training sessions for new technicians joining our team.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Tech Support Specialist

OneMain Financial
Evansville, IN
02.2023 - 10.2023
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Updated and maintained current customer support database.
  • Attended training programs to deepen professional skillset and assisted in training fellow support specialists on existing and new training programs.
  • Resolved 20-30 technical support inquiries per day

Licensed Medicare Advisor

EverQuote
Evansville, IN
07.2021 - 06.2022
  • Scheduled fact-finding appointments and consultations to determine client needs and overall financial situations.
  • Calculated quotes and educated potential clients on insurance options.
  • Leveraged knowledge of company insurance products and services to problem solve for customers to navigate complex Medicare systems.
  • Key Performance Indicators consistently above 90%.

Team Member

Target
Evansville, IN
07.2020 - 07.2021
  • Pursued learning opportunities to advance knowledge and take on additional responsibility.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong cooperative relationships with coworkers and managers.
  • Oversaw dry goods market area, lead Food Safety efforts, and provide attentive and knowledgeable customer service. Customer feedback cleanliness rating was increased to 100%.

Education

Associate of Applied Science - Software Development

Ivy Tech Community College of Indiana
Evansville
01.2024 - Current

Bachelor of Science - Radio And Television

University of Southern Indiana
Evansville, IN
08.2018 - 05.2020

Associate of Science - Liberal Arts And Sciences

Ivy Tech Community College of Indiana
Evansville, IN
08.2016 - 05.2018

Skills

Python

HTML

CSS

SQL experience

JavaScript experience

Analytical Thinking

Technical communication

GitHub

Visual Studio

Pair Programming

Teamwork and Collaboration

Certification

Full-Stack Engineer Training - Codecademy

Timeline

Associate of Applied Science - Software Development

Ivy Tech Community College of Indiana
01.2024 - Current

Tech Support Specialist

Evolv
10.2023 - Current

Tech Support Specialist

OneMain Financial
02.2023 - 10.2023

Full-Stack Engineer Training - Codecademy

10-2022

Learn Python 3 Course - Codecademy

08-2022

Learn JavaScript - Codecademy

07-2022

Learn HTML Course - Codecademy

06-2022

Learn CSS Course - Codecademy

06-2022

Licensed Medicare Advisor

EverQuote
07.2021 - 06.2022

Team Member

Target
07.2020 - 07.2021

Bachelor of Science - Radio And Television

University of Southern Indiana
08.2018 - 05.2020

Associate of Science - Liberal Arts And Sciences

Ivy Tech Community College of Indiana
08.2016 - 05.2018

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Grant PerryJunior Full Stack Developer