GRANT SHIVLEY
Columbus,OH
Summary
Motivated Internal Sales Representative looking to continue to progress within Matic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities and do whatever it takes to learn how to succeed in this role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Internal Sales Representative
Matic Insurance Services
Columbus, United States
08.2021 - Current
- Handled inbound prospect calls to provide product information, answer questions, and resolve purchase hesitations. Managed approximately 400 outbound calls per day.
- Assisted with creating scripts and responses for consumer interaction.
- Exceptional computer skills including AMP and Matic related software.
- Worked with the sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Participated in beta testing of Matic's disaster recovery program.
- Spearheaded the introduction of the digital team, a new process for the ISR team.
- Lead multiple team meetings and help train new hires.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Lab Assistant
The Byrd Polar and Climate Research Center, The Ohio State University
Columbus, OH
12.2016 - 05.2018
- Created and organized graphs, charts, and technical documents used in 2 publications and multiple presentations.
- Carefully reviewed 100s of test results used for reports and Excel spreadsheets ensuring accuracy.
- Assisted in drafting highly technical reports with strict organization requirements.
- Worked independently and met all set deadlines
Teaching Assistant
The Ohio State University
Columbus, OH
01.2018 - 04.2018
- Assisted students in drafting technical lab reports that meet publication compliance requirements.
- Graded assignments, proctored tests, and assigned grades according to university compliance standards.
- Organized and guided skills practice, research and memorization tasks for students.
Stormwater Intern
Ohio Evironmental Protection Agency, CDO, Surface Water
Columbus, Ohio
05.2017 - 08.2017
- Conducted environmental compliance inspections and wrote associated compliance documents.
- Audited Storm Water Pollution Prevent Plans (SWPPP) for 4 counties in Ohio
- Drafted technical documents to inform companies of their compliance status in relation to Ohio's laws.
- Reviewed related literature and conducted investigations to support compliance claims.
Education
Bachelor of Science - Environmental Science
The Ohio State University, School of Environment And Natural Resources
12.2020
Skills
- Diligent, goal oriented learner
- Technical Writing
- Attention to Detail
- Problem-Solving
- Self-Motivated
- Analytical and Critical Thinking
- Interpersonal Communication
- Problem solver; proactive
- Efficient with all Microsoft Office programs
- Empathetic
Certification
- Licensed Insurance Agent - Major Lines (Resident of Ohio License)
Timeline
Internal Sales Representative
Matic Insurance Services
08.2021 - Current
Teaching Assistant
The Ohio State University
01.2018 - 04.2018
Stormwater Intern
Ohio Evironmental Protection Agency, CDO, Surface Water
05.2017 - 08.2017
Lab Assistant
The Byrd Polar and Climate Research Center, The Ohio State University
12.2016 - 05.2018
Bachelor of Science - Environmental Science
The Ohio State University, School of Environment And Natural Resources