Grant Stevenson
Marina del Rey,California
Summary
Sales Executive with 8+ years of experience in cybersecurity, hardware, software, and startups.
Overview
6
6
years of professional experience
Work History
Customer Success Manager
Buildkite
09.2023 - Current
- 3M book of business
- Manage renewals and account updates, including contact information, payment methods, product quantity
- Analyzed customer data to identify trends, issues, and opportunities for improvement.
Senior Customer Success Manager
NEW RELIC
04.2022 - 09.2023
- Drove customer success as part of the top account team in North America Q3 of 2022, managing a $16M book of business
- 100% renewal rate in 2022 and 2023
- Grew account base by $3.3M
- Managed one of the largest accounts which had an anual spend of 6M
Enterprise Customer Success Manager
PALO ALTO NETWORKS
10.2021 - 04.2022
- Managing full customer sales cycle for portfolio consisting of brand accounts with up to $250B in annual revenue
- Serving on the Customer Success Committee to aid in overall development
- Key Accomplishments:
- 100% renewal rate in 2021
- Helped grow book of business from $12M to $18M
Enterprise Customer Success Manager
WHITEHAT
05.2019 - 10.2021
- Drove sales and increased customer retention through product demos, customer meetings and quarterly account reviews for customers generating $500M-$10B in revenue
- Key Accomplishments:
- Ranked #1 Customer Success Manager on the West Coast
- 102% of renewal rate quota & 164% of up sell/cross-sell target
- 780K in upsells in 2019
Inside Sales Account Executive
IMPERVA, ACQUIRED BY THOMA BRAVO
04.2018 - 04.2019
- Worked with partners to drive both net new and current business
- Worked cross functionally with legal and customer support to maintain & drive customer success
- Key Accomplishments:
- Ranked #2 of 7 in sales (first full quarter)
- 78% of quota reached in two and a half quarters
Education
Bachelor of Science - Communications
CSU
Timeline
Customer Success Manager
Buildkite
09.2023 - Current
Senior Customer Success Manager
NEW RELIC
04.2022 - 09.2023
Enterprise Customer Success Manager
PALO ALTO NETWORKS
10.2021 - 04.2022
Enterprise Customer Success Manager
WHITEHAT
05.2019 - 10.2021
Inside Sales Account Executive
IMPERVA, ACQUIRED BY THOMA BRAVO
04.2018 - 04.2019
Bachelor of Science - Communications
CSU
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