Summary
Overview
Work History
Education
Skills
Timeline

Nathan Doverspike

Spring Hill,TN

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

2
2
years of professional experience

Work History

Customer Success Manager

Klaviyo
Nashville , TN
08.2021 - Current
  • Monitored metrics and developed actionable insights to improve efficiency and performance for accounts.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Partook in training and mentored team members to promote productivity and continue to elevate the culture.
  • Delivered expert support and counsel to accounts focused on boosting KAV and their personal KPIs.

Marketing Automation Specialist

Groove Life
Nashville, TN
04.2019 - 05.2020
  • Forecasted marketing trends based on previous data to adjust campaigns and maximize sales.
  • Wrote engaging and successful marketing, advertising and website copy.
  • Tracked key metrics and developed spreadsheets and data models.
  • Maximized advertising efforts by developing content for media relations, corporate communications and social media posts.
  • Studied demographic data to determine optimal targets, competitor offerings and tactics for persuasion.

Education

Bachelor of Arts - Digital Communications And Media

University of North Georgia, Gainesville, GA
05.2018

Skills

  • Client service optimization
  • Customer Relations
  • Business Development
  • Staff mentoring & leadership
  • Strategic communications
  • Strategic planning
  • Sales and marketing

Timeline

Customer Success Manager - Klaviyo
08.2021 - Current
Marketing Automation Specialist - Groove Life
04.2019 - 05.2020
University of North Georgia - Bachelor of Arts, Digital Communications And Media

Similar Profiles

CREATE PROFILE
Nathan Doverspike