Summary
Work History
Education
Skills
AVAILABILITY
References
Timeline
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Grant Vogel

Mickleton,NJ

Summary

West Chester University Student seeking full-time summer employment.

Experienced cashier, barista, and customer service representative coming up on 6 years of work experience in May.

Work History

Barista

Kaisy's Delights (La Calombe Coffee Shop)
Rehoboth Beach, DE
  • Barista with 3 years of work experience, Summer of 2018, Summer of 2019, and Summer of 2020.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Efficiently managed morning rush of over 100-150 customers daily with levelheaded customer service.
  • Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees, smoothies, and teas.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Assisted in the preparation of a number of foods: sandwiches, latkes, salads, pancakes,etc.
  • Trained new baristas on company policies and procedures as well as general work responsibility's.
  • Cleaned and sanitized work areas and equipment, to maintain a clean store.
  • Accurately processed customer payments.
  • Listened to customers to make recommendations and accurately place orders.
  • Received and stocked supplies and retail products.

Cashier

ShopRite
Mullica Hill, NJ
  • Cashier/Customer service representative with 3 years of work experience.
  • 6 years of work/customer service experience total, starting in June of 2018.
  • Worked full-time from April of 2021 to April of 2024 (Have been working part time since enrolling as a student at West Chester University)
  • Performed basic cashier services such as ringing out customers, bagging groceries, helping customers find what they are looking for, and fulfilling any other customer service related needs.
  • Operated cash register/POS efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit and gave accurate change.
  • Performed other duties as assigned by management (food prep, cleaning, stocking, maintenance, cart pushing,etc.)
  • Valued associate focused on providing quality service, and making sure customer needs are met.
  • Strong work ethic, always open to new opportunity's and learning experiences.
  • Nominated for and received a Wakefern/Shoprite LPGA Scholarship for outstanding service and reliability in 2022.

Education

High School Diploma -

Kingsway Regional High School
Woolwich Township, NJ
06-2022

Marketing

West Chester University of Pennsylvania
West Chester, PA

Skills

  • Handling opening and closing duties
  • Skilled at Espresso machine operation
  • Expertise in preparing coffee
  • Food preparation: sandwiches, salads,etc
  • Menu Memorization
  • Cash register/POS System Operation
  • Handling credit/debit transactions and making sure customers receive accurate change
  • Drawer balancing/cash handling
  • Cooperative team member, very experienced with working in small teams of 3-4 people
  • Staff Training
  • Cleaning and sanitizing
  • ID Verification
  • Customer service/satisfaction oriented
  • Focused on providing adequate service to customers and making sure there needs are met
  • Fast and efficient
  • Willing to do hands on work
  • Ability to work well under pressure, able to provide adequate customer service even in intense situations
  • Personable and positive
  • Very versatile, usually able to pick up on new skills or job requirements within a few days

AVAILABILITY

  • Second year marketing student at West Chester University seeking full time employment (Also open to part-time positions if hours are reasonable.)
  • I live on campus year-round, so I will be able to work 6-7 days or 40+ hours a week.
  • I have very little restrictions regarding availability, so I can be very flexible with scheduling.
  • Would prefer 40+ hour weeks, but am willing to work more or less if needed (open to working as many hours a week as realistically possible.)
  • Not opposed to working late shifts or night shifts when needed, but would prefer to work day shifts.
  • Will be available for full-time employment starting May 15th(end of school year) but will be open to part-time employment and training starting next week (4/12/24) if needed.

References

References available upon request.

Timeline

Barista

Kaisy's Delights (La Calombe Coffee Shop)

Cashier

ShopRite

High School Diploma -

Kingsway Regional High School

Marketing

West Chester University of Pennsylvania
Grant Vogel