Grant Winter
Cookeville,TN
Summary
Proactive and customer-focused, I excel in fast-paced environments, as demonstrated during my tenure at Coldstone Creamy. With a knack for multitasking and organization, I significantly enhanced customer satisfaction. My strong work ethic and ability to collaborate effectively with team members have been pivotal in maintaining high-quality service standards.
Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crewmember, Server/Cashier
Coldstone Creamy
04.2022 - 11.2022
- Worked front counter, and other areas.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Operated cash register to ring up final bill and process various forms of payment.
- Reconciled receipt totals, cash and credit payments to address shortages.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Crewmember, Server/Cashier Assistant
Vons Grocery
04.2021 - 10.2021
- Worked well with teammates and accepted coaching from management team.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Operated cash register to record transactions accurately and efficiently.
- Set up new sales displays each week with fresh merchandise.
Education
Bachelor of Science - Excercise Physiology
Brigham Young University
Rexburg, ID07-2027
Skills
- Customer service
- Strong work ethic
- Customer assistance
- Store cleaning
- Multitasking and organization
- Guest engagement
- Patience and empathy
Certification
- ServSafe Food Handler's Certification
Languages
German
Professional Working
Timeline
Crewmember, Server/Cashier
Coldstone Creamy
04.2022 - 11.2022
Crewmember, Server/Cashier Assistant
Vons Grocery
04.2021 - 10.2021
Bachelor of Science - Excercise Physiology
Brigham Young University
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