GRAY CARLOND
Jacksonville,FL
Summary
Proactive Department Coordinator with excellent time management skills to multi-task while working within deadlines and time constraints. Offering over 20 years of hands-on experience in telecommunications, community health, and education. Proficient in budgeting, account payable/receivable, and office coordination. Works effectively with cross-functional teams in ensuring operational and service excellence,
Overview
55
55
years of professional experience
1
1
Certification
Work History
Academic Department Coordinator
Florida State College
Jacksonville, FL
01.2017 - 01.2021
- Coordinated enrollment and tracking of 150 scholarships for students applying for Human Resource and Services Administration grant each term. Planned and developed goals, guidelines, and procedures for one or more departmental projects
- Developed project budget, approves expenditures, and maintains records: approved project budgets, expenditures, and records
- Interviewed, selected, assigned and evaluated performance of support staff
- Developed, wrote, edited, produced and responded communication correspondence for assigned projects.
- Maintained communication with other college departments and community partners
- Updated, researched, analyzed variety of complex data and information, including student, human capital, and financial database information and summarize findings in reports pulled from appropriate database/system
- Systematically alert departments and responsible parties of critical dates and time frames for time sensitive reports and data collection (i.e., Drop for Non-Attendance, Schedule Submissions, Low Enrollment Reports, Orientations & Open Houses, Departmental Events, Annual Baccalaureate Reports, Advisory Board Meetings, Employee Workload documents, SPOL, Textbook Adoptions, Curriculum Updates, Key People Soft Trainings, IRM dates, Faculty Contracts, Syllabus Review, Faculty Evaluations)
- Developed and maintained academic calendar (to alert departments)
- Provided regular and frequent communication utilizing college-wide communication systems such as college email, Constant Contact, SharePoint and campus calendar
Administrative Assistant II
Florida State College
Jacksonville
01.2015 - 01.2017
- Performed detail budget, records management, and public relations functions for 150 Health Resources and Service Administration (HRSA) grant recipients.
- Managed relevant office processes for operation efficiency, including coordination, development, and distribution of pertinent procedures, policies, or processes
- Coordinated Staff and faculty hiring (applicants/applications, interviews, HR processing, etc.)
- Processed billing (invoices, vendor agreements, etc.)
- Coordinated preparation of committee/departmental meetings (Nursing Education Advisory activities, scheduling, interface with members, room reservations, etc.)
- Supported grant activities (Orientation, acceptance/non-acceptance correspondence, activity spreadsheets, etc.)
- Coordinated travel arrangements by booking airfare, hotel and ground transportation
- Created PowerPoint presentations for business development purposes
Senior Support Specialist
Florida State College, 21st Century Academy Grant
Jacksonville, FL
01.2014 - 01.2015
- Coordinated accurate and timely completion of both routine and non-routine administrative department functions (Detailed budget records management, enrollment of enrollees, purchasing, invoicing, and record keeping).
- Developed and implemented training initiatives for 30 grant enrollees.
Adjunct Professor
Florida State College
Jacksonville, FL
01.2006 - 01.2012
- Built relationships with students, mentoring on personal, professional and academic goals while providing coaching on effective study habits.
- Graded quizzes, tests, homework and projects to provide students with timely academic progress information and feedback.
- Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
- Used exams, quizzes and assignments to assess student comprehension.
- Taught Student Life Skills to 150 undergraduate students
Instructional Office Coordinator
Florida State College
Jacksonville, FL
01.2005 - 01.2012
- Performed office duties related to budgets, college documentation and personnel records using Microsoft Suite and Peoplesoft software.
- Maintained internal communication for over 100 employees and 400 students with appropriate staff, both within and across departments, on work related matters.
- Responded to routine and unusual inquiries and problems from faculty, staff, students, and others through knowledge of instructional precedents and procedures.
Executive Administrative Assistant
Winn Dixie Stores, Inc, Winn, Dixie Stores, Inc
Jacksonville, FL
01.2004 - 01.2005
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Used Outlook and Microsoft Suite to coordinate meetings, appointments and presentations.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Prepared presentations, materials and documentation for use executives in meetings and engagements.
Secretary
GRN Community Service Board
Conyers, Georgia
01.2002 - 01.2004
- Under general supervision, performed general clerical and administrative duties for the Rockdale Mental Health Center
- Duties were very detail oriented and required organization and focus of attention in a fast-paced office.
Retired Bellsouth Employee
01.2001 - 01.2002
- Developed and initiated projects, managed costs, and monitored performance.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
- Modified and directed project plans to meet organizational needs.
- Provided management for internal personnel, contractors and vendors.
- Identified, reviewed and applied policies and procedures.
Area Manager
BellSouth Telecommunications
Atlanta, GA
01.1970 - 01.2001
- Managed three (3) work groups that established corporate investment records and provided leadership for project coordination for Central Office Equipment (COE) and Capacity Management clerical support. The cost of equipping COE valued over10 million dollars per office.
Education
Florida Notary Association - Notary Republic And Loan Signing Agent
National Notary Association, Tallahassee, FL
Tallahassee, FL10.2013
Classroom Professor Certificate Program -
Florida State College At Jacksonville
Jacksonville, FL2008
Masters of Project Management (MPM) - Project Management
Keller Graduate School of Management
Atlanta, GA09.2000
Masters of Business Administration (MBA) - Business Administration
Nova University
Ft Lauderdale, Florida10.1992
Bachelors of Science (BPM) - Personnel Management
Nova University
Ft. Lauderdale, FL12.1988
Skills
- LANGUAGES
- Microsoft Office Suite
- PeopleSoft Applications
- Team Management and Supervision
- Report Preparation and Analysis
- Project Management
- Decision Making
- Schedule Coordination
- Administration and Operations
- Friendly and Relatable
Certification
- Licensed Notary - 2013-Present
Notary and Certified Loan Signing Agent
Certified Notary and Loan Signing Agent by the National Notary Commission of Florida.
A Notary is trained by the National Notary Association to officiate the process that assures the parties of a transaction and document is authentic, and can be trusted. It is a three-part process, performed by a Notary Public, that includes of vetting, certifying and record-keeping. Notarizations are sometimes referred to as "notarial acts."
A Notary Signing Agent is a Notary who has been trained to handle loan documents. Lenders and title companies hire Signing Agents as independent contractors to assist in the last step of the loan process.
Timeline
Academic Department Coordinator
Florida State College
01.2017 - 01.2021
Administrative Assistant II
Florida State College
01.2015 - 01.2017
Senior Support Specialist
Florida State College, 21st Century Academy Grant
01.2014 - 01.2015
Adjunct Professor
Florida State College
01.2006 - 01.2012
Instructional Office Coordinator
Florida State College
01.2005 - 01.2012
Executive Administrative Assistant
Winn Dixie Stores, Inc, Winn, Dixie Stores, Inc
01.2004 - 01.2005
Secretary
GRN Community Service Board
01.2002 - 01.2004
Retired Bellsouth Employee
01.2001 - 01.2002
Florida Notary Association - Notary Republic And Loan Signing Agent
National Notary Association, Tallahassee, FL
Classroom Professor Certificate Program -
Florida State College At Jacksonville
Masters of Project Management (MPM) - Project Management
Keller Graduate School of Management
Masters of Business Administration (MBA) - Business Administration
Nova University
Bachelors of Science (BPM) - Personnel Management
Nova University
Area Manager
BellSouth Telecommunications
01.1970 - 01.2001