Experienced Office Management and Administration Professional with 32 years of experience in daily operations, efficiency and customer service. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational and technical skills as well as has the ability to make good judgments/decisions. Works effectively and is eager to work with and contribute to cross-functional teams in ensuring operational and service excellence.
Overview
39
39
years of professional experience
Work History
Purchasing Agent
Aircraft Spruce and Specialty Company
2022.09 - Current
Purchase products, materials, supplied required for distribution operations.
Negotiated contracts with suppliers to secure favorable terms and pricing.
Analyzed inventory levels to optimize procurement processes and reduce costs.
Developed relationships with key vendors to enhance service quality and reliability.
Resolve discrepancies involving shipments, invoices, damaged goods, or vendor issues.
Maintain purchasing records, vendor files, and procurement reports.
Facilitated smooth operations through accurate tracking of purchase orders, invoices, and payments.
Maintained consistent email communication with suppliers to confirm and track orders and verify price revisions on purchase orders.
Contributed to a positive work environment through collaboration, professional development, and open communication among team members.
Manage multiple priorities in a fast-paced environment.
Administrative Office Manager
Grayd-A Metal Fabricators
1987.08 - 2022.09
Monitored personnel performance to complete reviews, recommend advancement or address productivity concerns
Oversaw office & shop inventory activities, including getting competitive pricing, ordering, stocking and shipment receiving
Coordinated with office head to establish and monitor operating budget
Provided complete meeting support, including materials preparation and notes or minute taking
Integrated E2 Job Software into company processes to improve operations and manage work orders and price changes
Process new orders in E2 software
Handled all incoming business and client requests for information and quotes
Using Quick Books Software -Performed billing, collection and reporting functions for office generating over $1,200,000.00 annually
Completed bi-weekly payroll for 10 employees
Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records
Optimized organizational systems for payment collections, AP/AR, deposits and record keeping and oversaw office & shop inventory activities, including getting competitive pricing, ordering, stocking and shipment receiving
Oversaw office and shop inventory activities, including acquiring and reviewing competitive pricing, ordering, stocking and shipment and receiving
Compared vendor prices and negotiated for optimal savings. in buying materials for orders
Prepared vendor invoices and processed incoming payments
Coordinated and maintained impressive office organization to keep facilities efficient, organized and professional
Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using Quick Books and E2 Job software
Kept physical files organized for easy updating and retrieval by authorized team members
Received, screened and routed incoming calls
Maintained office supplies inventory by checking stock and ordering new supplies as needed
Maintained computer and physical filing systems
Solved problems timely and effectively, ensuring customer satisfaction
Handled client correspondence and tracked records to foster office efficiency
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members
Sourced vendors for special project needs and negotiated pricing
Recruited and hired qualified candidates for vacant and new positions
Oversaw office accounting functions such as AP/AR and payroll to keep finances accurate and current
Meticulous with note taking
Maintained complete documentation and records of all purchasing activities
Maintained consistent email communication with company and suppliers to confirm and track orders and verify price revisions on purchase orders
Reviewed proposals, qualified vendors and recommended optimal suppliers
Determined lowest possible cost, factoring in quality and reliability and negotiated favorable contracts
Computed and created purchase orders in E2 system to monitor stock levels, verify purchase requisitions and expedite customer orders
Pulling required materials for orders
Reviewing profit and or loss margins on repeated orders, if there is a loss then re-figure what price needs to be raised to in order to be profitable, present and review with president of company
Figured the job costing on all completed orders
Provided financial management through preparation of bank deposits and settlement of monthly sales, returns and transaction reports
Learned and remained updated on statutory requirements and regulations
Input income and expense details into Quick Books to track business finances and address variances
Reconciled daily sales, returns and financial reports with Quick Books
Education
Associate of Arts - Legal Secretarial Science
Fullerton Junior College
Fullerton, CA
1987-05
Skills
Workflow planning
Payroll and budgeting
Credit and collections
Database administration
Account Reconciliation
Regulatory Compliance
Bookkeeping
Relationship building
Office Management
Teamwork/Collaboration
Customer Service
Purchasing - products, materials and supplies required for distribution operations
Manage and maintain vendor accounts, purchasing records and procurement reports
Monitor inventory levels and order stock to maintain appropriate quantities
Negotiate pricing, contracts, and purchasing terms with vendors
Resolve discrepancies involving shipments, invoices, damaged goods, or vendor issues
Manage multiple priorities in a fast-paced environment