Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Gray Gillian

Maple Grove,MN

Summary

Seasoned Certified Personal Coach and General Manager with a track record of leading sales at Golftec Enterprises and enhancing operational efficiency at Blackberry Ridge Golf Course. Excelled in client coaching and financial planning, teaching over 20,000 lessons, and driving over $1 million in club sales. Demonstrates exceptional leadership and interpersonal skills, fostering strong community and team relationships.

Overview

24
24
years of professional experience

Work History

Certified Personal Coach

Golftec Enterprises
03.2013 - Current
  • Provided Expert instruction and Club Fitting Services to golfers of various skill levels.
  • Led Minnesota Franchise in Sales for the last 11 years achieving over $100,00 in Merchandise Sales in 2023.
  • Adhered to company Policies and training in both instruction and club fitting.
  • Assisted in Center inventory, returns, and junior golf administration.
  • Maintained certification in PGA of America

General Manager

Blackberry Ridge Golf Course & Event Center
02.2002 - 11.2012
  • Managed budget mplementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of 75 professionals, and seasonal staff fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Managed all aspects of golf operations including, teaching, tournaments, daily play, food and beverage, banquets and weddings, driving range, and pro shop.
  • Hired and trained all hourly and salaried staff

Head Golf Professional/Clubhouse Manager

Rich Spring Golf Course
01.2001 - 02.2002
  • Cultivated strong relationships within the local community, fostering goodwill and raising awareness about the club''s offerings.
  • Oversaw junior golf programs, inspiring young players while promoting sportsmanship and teamwork values.
  • Enhanced member experience through personalized instruction and tailored golf programs.
  • Coordinated seasonal leagues and social events tailored towards varying age groups within our membership base.
  • Managed all aspects of golf operation and food and beverage operations to all patrons
  • Developed and managed successful golf tournaments, ensuring a positive atmosphere for participants.
  • Provided professional development opportunities for staff, enhancing their skills and knowledge within the golf industry.

Education

No Degree - Golftec University

Golftec Enterprises
Centennial, CO
04-2013

No Degree - Professional Golf Management

PGA Of America
Palm Beach Gardens, FL
10-1999

Bachelor of Arts - Music Production And Engineering

Berklee College of Music
Boston, MA
06-1992

Skills

Expert in instruction with over 20,000 lessons taught

Knowledgeable expert in club fitting and club sales with over $1 million in club sales

Computer and camera skills with various systems

  • Financial Planning
  • Personal Development
  • Group and individual instruction
  • Client Coaching
  • Referral management

Accomplishments

  • Collaborated with team of 5 coaches
  • Helped several students obtain college scolarships, win club championships, and improve their competetive skills
  • $1,950,000 in sales so far

Affiliations

  • PGA of America

Timeline

Certified Personal Coach

Golftec Enterprises
03.2013 - Current

General Manager

Blackberry Ridge Golf Course & Event Center
02.2002 - 11.2012

Head Golf Professional/Clubhouse Manager

Rich Spring Golf Course
01.2001 - 02.2002

No Degree - Golftec University

Golftec Enterprises

No Degree - Professional Golf Management

PGA Of America

Bachelor of Arts - Music Production And Engineering

Berklee College of Music
Gray Gillian