GRAYSEN HOFFMAN
Murrieta,CA
Summary
Cultivated exceptional customer engagement and team collaboration over 8 years of service industry experience.
Overview
5
5
years of professional experience
Work History
Bartender
Finch
Wildomar, CA
03.2026 - Current
- Crafted and served a diverse range of cocktails and beverages to enhance customer experience.
- Established strong relationships with regular patrons, fostering loyalty and repeat business. Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Server and Bartender
Red Robin
St. George, UT
10.2023 - 04.2026
- Assisted in delivering outstanding service to promote customer satisfaction. Supported management of multiple tables to create a friendly environment.
- Achieved higher average check value through effective menu item promotions. Improved cash handling accuracy and payment processing efficiency.
- Collaborated with diverse team members to facilitate efficient service delivery. Supported colleagues during busy periods to foster a positive work environment.
Hairstylist
Ulta
St. George
08.2021 - 07.2022
- Delivered personalized beauty consultations and hair styling services to elevate client satisfaction.
- Identified customer needs and proposed personalized product solutions, resulting in increased revenue beyond targets.
- Coordinated with team members to create visually appealing in-store displays aimed at maximizing product exposure and promoting sales.
- Maintained cleanliness and organization of workstations to ensure a safe environment.
Education
Cosmetology/Barber license - Cosmetology
Taylor Andrews Academy
St George, UT04.2022
High School Diploma -
Desert Hills High School
St. George, UT04.2018
Skills
- Assisted in resolving conflicts to maintain team harmony Supported customer acquisition efforts through targeted outreach Engaged customers effectively to enhance service satisfaction Provided product promotion assistance to boost visibility Collaborated with team members to implement sales strategies Utilized social media marketing to reach broader audiences Applied upselling techniques to increase sales opportunities
Timeline
Bartender
Finch
03.2026 - Current
Server and Bartender
Red Robin
10.2023 - 04.2026
Hairstylist
Ulta
08.2021 - 07.2022
Cosmetology/Barber license - Cosmetology
Taylor Andrews Academy
High School Diploma -
Desert Hills High School