GRAYSON BENAVIDES
Fort Worth,TX
Summary
Detail-oriented and versatile professional with extensive experience across incentive processing, financial services, medical billing, data management, and e-commerce operations. Skilled in analyzing processes, resolving customer inquiries, and ensuring accuracy in high-volume transactions. Proven ability to streamline operations, manage complex accounts, and deliver excellent service in both corporate and client-facing environments. Strong foundation in data analysis, billing systems, and financial processes, with a track record of improving efficiency and maintaining compliance. Adept at leveraging technical tools such as Excel and internal software systems to support decision-making and business growth.
Overview
7
7
years of professional experience
Work History
Incentive Processing Analyst (Contract)
Kubota
10.2024 - Current
- Processing of clearinghouse incentive programs via internal software for all dealers.
- Incentive Correction Requests, Demo Credits, Aged Inventory adjustments, and Rental Discounts.
- Process customer incentive rebates and payments.
- Review and respond to all inquiries from dealers, related to payments, material pricing, and published program.
Titles Agent - Lease to Retail (Contract)
Mercedes-Benz Financial Services
10.2023 - 08.2024
- Analyzed lease-to-retail process to identify and implement efficiency improvements, resulting in streamlined operations and reduced processing time.
- Resolved customer inquiries and concerns quickly through phone, email, and fax.
- Managed past maturity accounts with careful decision-making and attention to detail.
Medical Biller/Accounts Payable (Contract)
DFW Physicians Medical Associates
03.2023 - 10.2023
- Verified patient insurance coverage.
- Handled payment postings and patient billing.
- Submitted and followed up on claims.
- Assigned medical codes (CPT, ICD-10) to diagnoses and procedures.
EBay Seller
Self Employed
12.2018 - 04.2023
- Built inventory for resale through retail arbitrage on online platforms.
- Tracked inventory and analyzed trends using Excel/Google Sheets for better business decisions.
- Achieved over $5,000 in monthly sales through effective marketing and customer relations.
Data Specialist
Motorola Solutions
12.2019 - 04.2020
- Processed requests for public and protected data, following proper procedures.
- Performed high-volume data entry and customer service calls.
- Assessed and improved data management systems.
- Validated incoming data to meet quality standards.
Education
BBA - Finance
Texas A&M University - Commerce
01.2018
Associates - undefined
Paris Junior College
01.2016
Skills
- QuickBooks / NextGen5 / SAP
- Microsoft Excel / Google Spreadsheets
- Experience with CRM applications
- Medical Billing (CPT CODES)
- Client Relationship Development
- Customer Service
- Software Agility
- Teamwork and collaboration
- Attention to detail
Timeline
Incentive Processing Analyst (Contract)
Kubota
10.2024 - Current
Titles Agent - Lease to Retail (Contract)
Mercedes-Benz Financial Services
10.2023 - 08.2024
Medical Biller/Accounts Payable (Contract)
DFW Physicians Medical Associates
03.2023 - 10.2023
Data Specialist
Motorola Solutions
12.2019 - 04.2020
EBay Seller
Self Employed
12.2018 - 04.2023
Associates - undefined
Paris Junior College
BBA - Finance
Texas A&M University - Commerce
Similar Profiles
Kadeem GordonKadeem Gordon
Welder at KubotaWelder at Kubota
Melissa LisenbyMelissa Lisenby
Parts Stock CLerk at KubotaParts Stock CLerk at Kubota
Omar ReynaOmar Reyna
Welder at KubotaWelder at Kubota
Halah AlbayatiHalah Albayati
Certified Medical Interpreter at Translation And Interpretation Network, MasterWords, Language Services Associates, LanguageLineCertified Medical Interpreter at Translation And Interpretation Network, MasterWords, Language Services Associates, LanguageLine
Christian LiuChristian Liu
Patient Care Tech at Texas Health ResourcesPatient Care Tech at Texas Health Resources