Grayson Deiley
Erwinna,PA
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
2
2
years of professional experience
Work History
Associate Infrastructure Engineer
QVC
West Chester, PA
06.2023 - Current
- Resolved user requests regarding access privileges, file permissions and other IT related queries.
- Provided technical support to internal customers on various infrastructure related issues.
- Participated in projects involving data center migrations, upgrades, patching and maintenance activities.
- Tested newly installed hardware and software components to ensure compatibility with existing systems.
- Monitored server performance, network traffic and application logs to identify potential problems or areas of improvement.
- Assisted in developing automation scripts using scripting languages like PowerShell or Python.
Intern
QVC
West Chester, PA
06.2022 - 06.2023
- Identified needs of customers promptly and efficiently.
- Provided guidance on best practices for configuring alerts within various monitoring platforms.
- Monitored server logs for errors or anomalies related to application performance or availability.
- Created dashboards using Grafana and Kibana for real-time visualization of system metrics.
- Maintained positive working relationship with fellow staff and management.
Education
Bachelor of Science - Computer Science
West Chester University of Pennsylvania
West Chester, PA05-2023
Skills
- Incident Management
- Virtualization Technologies
- Time Management
- Understanding of Linux
- Automation test scripts
- Microsoft Azure
References
References available upon request.
Timeline
Associate Infrastructure Engineer
QVC
06.2023 - Current
Intern
QVC
06.2022 - 06.2023
Bachelor of Science - Computer Science
West Chester University of Pennsylvania
Similar Profiles
Faith HillFaith Hill
Customer Service Representative at QVCCustomer Service Representative at QVC
Ralph PallarinoRalph Pallarino
Guest Host / Representative at QVCGuest Host / Representative at QVC
Patrick Paul RiveraPatrick Paul Rivera
Customer Service Specialist at QVCCustomer Service Specialist at QVC
Jennifer SectionJennifer Section
Customer Service at QVCCustomer Service at QVC
Eric GuttridgeEric Guttridge
Board Member at ECIBoard Member at ECI