Grayson Loomis
Mission Coffee House
Brooklyn,NY
2
Languages
4
years of professional experience
Dedicated drink crafter with established customer service excellence, adaptability, and collaboration. Reliable commitment to providing exceptional customer service and quality beverages, as well as inventory management.
Work History
Server/Bartender
1 Year 1 Month- Maintained bar cleanliness and efficiency.
- Prepared and served a diverse range of cocktails and beverages to enhance bar experience.
- Noted stocking and inventory needs each shift.
- Provided food service and hospitality to patrons.
- Managed multiple tables efficiently, prioritizing tasks and maintaining high service standards.
- Collaborated with kitchen staff to ensure timely food delivery and adherence to quality standards.
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
Barista Manager
2 Years 10 Months- Supervised daily operations, ensuring efficient workflow and high-quality customer service.
- Trained and mentored new baristas on beverage preparation and customer engagement techniques.
- Developed and implemented new training programs to enhance team performance and product knowledge.
- Managed inventory levels and communicated to suppliers when needed.
- Handled and resolved customer issues and complaints with professionalism.
- Prepared and served a variety of coffee beverages to enhance customer satisfaction.
- Maintained cleanliness and organization of workstations and dining areas to ensure a welcoming environment.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Barista Shift Lead
1 Year 4 Months- Supervised daily operations, ensuring seamless workflow during peak hours.
- Trained and mentored new baristas on coffee preparation techniques and customer service standards.
- Implemented inventory management practices to reduce waste and optimize supply usage.
- Developed seasonal beverage menus, incorporating customer feedback to enhance offerings.
- Improved overall cleanliness standards by implementing a more efficient cleaning schedule during closing shifts.
Team Lead
1 Year 10 Months- Led team training sessions to enhance service skills and knowledge of theater protocols.
- Coordinated scheduling and task delegation among staff, ensuring coverage during peak hours.
- Resolved customer complaints effectively, enhancing overall guest experience and loyalty.
- Trained new team members by relaying information on company procedures and safety requirements.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Operated point-of-sale systems ensuring accurate transaction processing.
Education
High School Diploma
- Honor Roll [2022-2025]
- Elected Class Speaker at Commencement
- Ranked in Top 10% of class
- 3.8 GPA
Skills
Customer service
Inventory management
Communication in busy environments
Teamwork and collaboration
Adaptability in service
Attention to detail
Dependable
Outgoing
Languages
English
Native or Bilingual
French
Elementary
Interests
Avid reader
photographer
music and film lover
writer.
Timeline
Server/Bartender
Father Fats Public House
09.2025 - CurrentRead More
Barista Shift Lead
Starry Night Cat Cafe
05.2024 - 09.2025Read More
Barista Manager
Mission Coffee House
12.2023 - CurrentRead More
Team Lead
Rogers Cinema
10.2022 - 08.2024Read More
Stevens Point Area Senior High
High School Diploma
Read More