Grayson Petty
Austin
Summary
Professional Quality Assurance Specialist with a strong background in software testing and quality control. Skilled in test planning, defect tracking, and automated testing, with focus on ensuring software reliability and performance. Known for effective collaboration within teams and adapting to changing project needs to achieve robust results. Dependable and detail-focused, consistently contributing to delivery of high-quality products.
Overview
14
14
years of professional experience
Work History
Quality Assurance Tester I
Activision Blizzard
08.2021 - 01.2024
- Identified, documented, and tracked defects using JIRA to streamline issue resolution processes.
- Developed and executed comprehensive test plans to ensure software quality and functionality.
- Supported six game titles over a 2.5-year span, uncovering multiple critical game-breaking bugs
- Partnered with development teams to present feedback, propose new test strategies, and locate exploits
- Ensured top-tier product quality through rigorous testing processes aligned with company standards
- Demonstrated strengths in critical thinking, attention to details, communication, and teamwork within a fast paced environment
Personal Shopper
Amazon/Whole Foods Market
12.2020 - 08.2021
- Delivered customer assistance by locating products and checking the store system stock through multiple store locations
- Conferred with customers to understand needs and make targeted recommendations when picking online orders
- Curated personalized shopping lists based on customer preferences and dietary restrictions.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Personal Shopper
Walmart
09.2020 - 11.2020
- Responsible for online order picking, providing outstanding customer service
- Efficiently navigated store layouts to optimize shopping routes and reduce time spent per order.
Lawn Care Professional
Self-Employed
05.2010 - 08.2016
- Managed comprehensive lawn care services, ensuring high-quality results and client satisfaction.
- Streamlined operational processes to enhance efficiency and reduce service times across projects.
- Monitored cash flow and accounting operations to support accurate record-keeping.
Education
B.S. - Psychology
Angelo State University
San Angelo, TX05.2020
Skills
- User acceptance testing
- Test script writing
- Quality assurance documentation
- Critical thinking
- Database data entry
- Advanced computer skills
- Customer service
Websites
Languages
Japanese
Limited Working
Hobbies and Interests
Learning Japanese, Learning New Technology; Traveling, Camping, Playing Video Games, Collecting Comic Books
Timeline
Quality Assurance Tester I
Activision Blizzard
08.2021 - 01.2024
Personal Shopper
Amazon/Whole Foods Market
12.2020 - 08.2021
Personal Shopper
Walmart
09.2020 - 11.2020
Lawn Care Professional
Self-Employed
05.2010 - 08.2016
B.S. - Psychology
Angelo State University
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