Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Grayson Rains

Nolensville,TN

Summary

Dynamic hospitality professional with experience at Troubadour Golf & Field Club, excelling in guest relations and teamwork. Recognized for enhancing customer satisfaction through exceptional service and effective problem-solving. Proven ability to multitask and prioritize in high-pressure environments, ensuring seamless operations and memorable experiences for guests.

Overview

5
5
years of professional experience

Work History

Golf Operations/Hospitality Worker

Troubadour Golf & Field Club
08.2022 - Current
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
  • Facilitated smooth arrivals and departures by coordinating with valet parking services for timely vehicle retrieval.
  • Improved customer satisfaction by providing exceptional service and assistance to golfers.
  • Assisted golf club members by carrying clubs from range to cart and setting stations with required balls.
  • Supported clubhouse operations when needed, contributing positively to the overall guest experience.

Cook's Assistant

Outlanders
06.2021 - 01.2022
  • Cleaned and maintained work areas.
  • Followed food safety practices and sanitation guidelines.
  • Implemented efficient workflow practices to improve kitchen operations during peak hours.
  • Assisted in meal preparation, ensuring adherence to recipes and dietary restrictions.

Food Runner

Four Courners Cafe
06.2020 - 10.2020
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.

Education

High School Diploma -

Nolensville High School
05-2022

Skills

  • Guest relations
  • Event preparation
  • Teamwork and collaboration
  • Time management
  • Problem-solving
  • Multitasking
  • Hospitality services
  • Excellent communication

References

Blake Watson (618)-521-7183

Lead assistant golf professional at Troubadour Golf and Field Club

Zach Hudson (615)-337-8879

Athletic Director and Head baseball coach at Nolensville High School 

Jason Rumley (612)-877-2440


Timeline

Golf Operations/Hospitality Worker

Troubadour Golf & Field Club
08.2022 - Current

Cook's Assistant

Outlanders
06.2021 - 01.2022

Food Runner

Four Courners Cafe
06.2020 - 10.2020

High School Diploma -

Nolensville High School

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Grayson Rains