
Dynamic and adaptable professional with extensive experience in warehouse management and customer service, notably at Averitt Express. Demonstrated expertise in resolving OS&D issues, enhancing operational efficiency, and driving customer satisfaction. Skilled in computer software and problem-solving, with a proven track record of quickly mastering new challenges.
I am currently working 3 different positions for Corporate OS&D. The first position is OS&D shortages. I investigate shortage complaints and try to locate missing freight. The second position is OS&D Misdeliveries. I work one on one with customers and service centers to get freight picked up that is delivered to the wrong location. The third position is warehouse associate. I handle all salvage and claimed shipments that come inbound to the warehouse. Lastly, I organize all freight that is being held on hand in our warehouse.
As a dock associate, my job included moving and scanning freight off of inbound trailers and onto the dock with a forklift. The freight was then scanned to specific zones to be loaded onto the outbound trailers.
As the warehouse associate, my job included handling and packing outbound shipments. This position also required the ability to move quickly as all freight had deadlines to be delivered on.