Grayson Smith
Burleson,TX
Summary
Hardworking shift leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Reliable shift leader with 6 years in the service industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Intern
Texas A&M Agrilife Research & Extension Center - S
05.2024 - 08.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Explored new technologies and approaches to streamline processes.
- Conducted research for various projects, leading to well-informed decisions and successful outcomes.
Shift Lead, Quality Assistance, ToGo, Server or Food Runner
Chili's and Grill, Brinker International Inc.
08.2017 - 04.2024
- Completed store opening and closing procedures and balanced tills.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Helped store management meet standards of service and quality in daily operations.
- Maintained safe working environment by observing safety procedures, policies and regulations.
- Enforced company policies and regulations with employees.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Kept employees operating productively and working on task to meet business and customer needs.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Land surveyor
Brittain & Crawford Land Surveying
05.2015 - 07.2017
- Measured and marked property lines and key topographic features.
- Set up precise measurement and control equipment.
- Employed GPS technology to pinpoint baseline, meridian, tier and range coordinates defining boundaries of township residential lots.
- Followed local, regional and national guidelines for land surveying.
Education
Bachelor of Science - Zoo Animal, Confined Wildlife Biology & Management
Tarleton State University
Stephenville, TX12.2024
Associate of Science - General Science
Hill College
05.2019
High School Diploma -
Burleson High School
05.2017
Skills
- Management experience with fellow employees
- Proper etiquette around Guest or leadership
- Operation of sharp objects such as a, machete, knifes, and examination equipment
- Team Motivation
- Guest Service
- Performance Improvement
Certification
Chronic Waste Disease (CWD) in Ungulates
Timeline
Intern
Texas A&M Agrilife Research & Extension Center - S
05.2024 - 08.2024
Shift Lead, Quality Assistance, ToGo, Server or Food Runner
Chili's and Grill, Brinker International Inc.
08.2017 - 04.2024
Land surveyor
Brittain & Crawford Land Surveying
05.2015 - 07.2017
Associate of Science - General Science
Hill College
High School Diploma -
Burleson High School
Chronic Waste Disease (CWD) in Ungulates
Bachelor of Science - Zoo Animal, Confined Wildlife Biology & Management
Tarleton State University
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