Highly motivated and versatile manager with over 5 years of experience. Decisive problem solver with skill in managing goals to meet objectives. Personable demeanor demonstrated through polished communication and willingness to apply feedback.
Overview
6
6
years of professional experience
Work History
Transportation Manager
Intercultural Community Center
04.2023 - 06.2025
Organized records of 3 vehicles, schedules and completed orders.
Conducted regular evaluations of transportation procedures for continuous improvement opportunities.
Enhanced equipment usage by establishing proper maintenance schedules, reducing downtime and repair costs.
Increased transportation efficiency by optimizing routing and scheduling processes.
Assistant General Manager
Homegrown Cannabis Apothecary
10.2021 - 09.2022
Handled cash accurately and prepared deposits.
Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
Increased customer satisfaction by addressing and resolving concerns in a timely manner.
Customer Service Expert
T-Mobile
01.2019 - 08.2020
Consistently exceeded performance targets on 50+ calls per day through diligence, attention to detail, and strong problem-solving abilities.
Worked closely with management to establish performance goals aligned with organizational objectives; regularly monitored progress toward these benchmarks.
Provided personalized assistance to customers, ensuring a positive experience with the company''s products or services.
Program Coordinator-Access to Legal Empowerment at Progressive Intercultural Community Services SocietyProgram Coordinator-Access to Legal Empowerment at Progressive Intercultural Community Services Society