Greceally Marcano
Philadelphia,PA
Summary
Experienced Security & Front Entrance Coordinator with strengths in access control, visitor screening, incident reporting, and emergency response. Supports safe, organized front desk operations and responds quickly to visitor needs.
Overview
2
2
Languages
1
1
Certification
15
15
years of professional experience
Work History
Security & Front Entrance Coordinator
Esperanza Health Center
Philadelphia, PA
03.2021 - Current
- Implement access control measures to prevent unauthorized entry and maintain security.
- Conducted regular security checks to ensure safety of premises and protect visitors.
- Develop and execute emergency response protocols to ensure the safety of all individuals.
- Train staff on emergency procedures to enhance preparedness and response effectiveness.
- Addressed visitor concerns promptly to improve experience and satisfaction.
- Provide accurate information to visitors regarding services and facility navigation.
- Facilitated front desk activities to streamline customer service operations.
Personal Care Services
All American Home Care
Philadelphia, Pennsylvania
06.2011 - 02.2020
- Provided personal care services such as bathing, dressing, grooming and toileting.
- Provided personal care services, such as bathing, dressing, and grooming patients in their homes.
- Provided personal care services such as toileting assistance, help with ambulation and transfers from bed to wheelchair or walker.
- Provided personal care services such as toileting, eating, transferring from bed to wheelchair.
- Offered reassurance and comfort to residents and patients while providing personal care services such as bathing, oral hygiene and toileting.
- Encouraged independence while providing necessary personal care services like toileting and grooming.
- Performed personal care services such as grooming, oral hygiene, nail care.
- Followed infection control guidelines when providing direct personal care services.
- Observed safety precautions while providing personal care services to prevent injury or illness among residents.
- Adhered strictly to safety protocols while providing personal care services.
Education
High School Diploma -
Escuela Superior Stella Marquez
Salinas Puerto Rico05-1993
Skills
- Access control
- Emergency response
- Incident reporting
- Visitor screening
- Front desk coordination
Languages
Spanish
Native/ Bilingual
English
Professional
Certification
- APEX Award Customer Service Excellent Award
Accomplishments
- APEX AWARD Customer Service Excellent Award
Affiliations
- Volunteer In Non Profit Organization
Timeline
Security & Front Entrance Coordinator
Esperanza Health Center
03.2021 - Current
Personal Care Services
All American Home Care
06.2011 - 02.2020
High School Diploma -
Escuela Superior Stella Marquez