Grecia Blanquel
Las Vegas,NV
Summary
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Overview
2026
2026
years of professional experience
Work History
Warehouse Lead
Amazon
Las Vegas, NV
2024 - Current
- Learned and adhered to safety protocols in warehouse operations.
- Assisted in inventory management using barcode scanning systems.
- Collaborated with team members to optimize workflow efficiency.
- Supported loading and unloading of shipments ensuring accuracy.
- Trained employees on equipment operation and safety protocols.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Followed verbal and written instructions to properly move and ship products.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Collaborated with other departments to address any issues or discrepancies in orders, ensuring smooth communication across teams.
- Used hand-held scanners and physical logs to accurately track item movements.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Reduced product damage during storage and transportation by enforcing proper handling techniques and safety protocols.
- Maintained top performance standards while working in hot warehouse environment.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Helped train new employees in safe practices and warehouse procedures.
- Managed warehouse operations and verified proper shipment procedures.
ICQA Problem Solver
Amazon
Las Vegas, NV
2024 - Current
- Analyzed inventory discrepancies to identify root causes and implement corrective actions.
- Collaborated with cross-functional teams to enhance operational efficiency and streamline processes.
- Utilized data analysis tools to generate insights for improving stock accuracy and inventory management.
- Trained new team members on standard operating procedures and best practices in inventory control.
- Monitored inventory accuracy and movement using manual or computerized inventory systems.
- Responded to departments to provide product or inventory procedural information.
- Reduced error rates in inventory management, utilizing advanced problem-solving techniques.
- Trained new team members on ICQA procedures, ensuring consistent quality standards across the team.
- Implemented new software tools to track inventory levels, leading to more accurate demand forecasting.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Reported problems and concerns to management.
Learning Ambassador
Amazon
Las Vegas, NV
07.2024 - 06.2025
- Facilitated engaging learning sessions to enhance participant understanding and retention of material.
- Supported curriculum development by researching educational trends and gathering participant feedback.
- Assisted in onboarding new team members through mentorship and training initiatives.
- Collaborated with cross-functional teams to improve program delivery and participant experience.
- Analyzed feedback data to refine training materials and enhance overall effectiveness of programs.
- Enhanced learning experience of new employees by developing and delivering comprehensive training modules.
Education
Penn Foster Career School
Scranton, PASkills
- Supervisory experience
- Time management
- Customer service
- Order picking
- Microsoft Excel proficiency
- Problem identification
- Data interpretation
- Physical inventory audits
- Teamwork and collaboration
- Attention to detail
- Warehouse organization
- Heavy lifting
- Digital and physical counts
- MS office
- Audit processes
- Active listening
- Critical thinking
- Data entry
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Learning Ambassador
Amazon
07.2024 - 06.2025
Warehouse Lead
Amazon
2024 - Current
ICQA Problem Solver
Amazon
2024 - Current
Penn Foster Career School