GRECIA CHAVEZ
Lake Tahoe,CA
Summary
Bilingual customer-service professional with a background supporting children, guests, and families in fast-paced, people-centered settings. Known for creating safe, welcoming environments, communicating clearly in English and Spanish, and working well with teammates to provide dependable support. Current CPR/First Aid certification adds readiness for care-focused roles.
Overview
2
2
Languages
1
1
Certification
4
4
years of professional experience
Work History
Youth Development Professional
Boys & Girls Club
Kings Beach, CA
06.2022 - Current
- Work closely with students across multiple grade levels in the education room, with a primary focus on supporting 5th-grade students.
- Created a safe, welcoming environment that fostered student support and encouragement.
- Built strong relationships with students by adapting communication and support to their unique personalities and needs.
- Supported students with various educational tasks with educational activities, homework, and daily programming.
- Collaborated with coworkers to organize and engage students in a supportive environment.
Hostess
Caliente
Kings Beach, CA
06.2022 - 09.2024
- Welcomed guests as the first point of contact and created a friendly, positive first impression.
- Supported servers by promptly delivering water, chips, and other items, enhancing guests' dining experience.
- Promoted effective communication between guests and staff to enhance service quality. between guests and restaurant staff to ensure smooth operations and positive experiences.
- Operated efficiently in a fast-paced environment, ensuring a welcoming and professional atmosphere for all guests.
- Answered incoming phone calls and provided helpful and professional customer service.
Education
Associate of Arts (AA) - Psychology
Lake Tahoe Community College
South Lake Tahoe, CA06-2025
High School Diploma -
North Tahoe High School
Tahoe City, CA01-2022
Skills
- Youth Engagement
- Curriculum Development
- Academic Support
- Student Supervision
- Emotional Support
- Environment Safety
- Customer Service
- Interpersonal communication
- Teamwork & Collaboration
- Adaptability skills
- Relationship building
- Problem solving
- Emotional awareness
Certification
CPR/First Aid Certified
ADDITIONAL EXPERIENCE & LEADERSHIP
- Head Start, Volunteer, Assisted staff with activities and supported young children in an after-school setting., Helped create a safe, positive, and welcoming environment., 1 Year
- Family Business Assistant, Lake Tahoe, CA, Assisted with residential cleaning and organization while helping meet clients' expectations., Demonstrated reliability, attention to detail, and the ability to work independently.
- Volleyball — High School & Club Teams, Dedicated 10 years to competitive volleyball through school and club teams., Developed strong teamwork, communication, discipline, and time-management skills., 10 Years
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Youth Development Professional
Boys & Girls Club
06.2022 - Current
Hostess
Caliente
06.2022 - 09.2024
Associate of Arts (AA) - Psychology
Lake Tahoe Community College
High School Diploma -
North Tahoe High School