Grecia Garcia
Metairie,LA
Summary
Seasoned supervisor in office and administrative support with a solid background in overseeing daily operations and enhancing workflow efficiency. Skilled in team leadership, process optimization, and conflict resolution, ensuring smooth operational flow and staff productivity. Demonstrated ability to implement effective policies that significantly improve organizational procedures. Committed to fostering professional growth within teams while maintaining high levels of accuracy and compliance.
Overview
2
2
years of professional experience
Work History
Office Coordinator
Hilton Garden Inn Hotel
New Orleans, Louisiana
10.2023 - 11.2024
- Ensured compliance with company policies regarding cleanliness regulations.
- Implemented departmental policies and standards in conjunction with management to streamline internal processes.
- Issued work schedules, duty assignments and deadlines for office or administrative staff.
- Attendance management meetings.
- Rooms Inspections.
Office Coordinator
Hyatt Regency New Orleans
New Orleans, Louisiana
08.2022 - 09.2023
- Open the house
- Run reports
- Assign housekeepers boards
- Assign supervisors and houseman sections
- Coordinate all the VIP arrival rooms
- Report all the maintenance issues to engineering department.
- Request the staff need for staff operations.
- Send daily recaps for management knowledge.
- Rooms Inspections
- Close the house.
Front Desk Receptionist
Marriot Hotel
Metairie, Louisiana
02.2023 - 05.2023
- Check in- Check out process.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Worked with housekeeping and maintenance staff to address and resolve building and room issues.
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
Education
Some College (No Degree) - English
Delgado Community College
New Orleans, LASkills
- Responsable and dedicated
- Empathy skills
- Communication skills
- Relationships building
- Negotiation
- Organizational and time management
- Problem- Solving skills
Timeline
Office Coordinator
Hilton Garden Inn Hotel
10.2023 - 11.2024
Front Desk Receptionist
Marriot Hotel
02.2023 - 05.2023
Office Coordinator
Hyatt Regency New Orleans
08.2022 - 09.2023
Some College (No Degree) - English
Delgado Community College