GREER HAYES
Cincinnati
Summary
Highly organized and detail-oriented legal and administrative professional with experience supporting daily operations within a fast-paced family law practice. Skilled in client intake, office administration, scheduling, case organization, document management, and professional client communication. Recent graduate from the University of Cincinnati with a strong academic background in law, policy, and professional writing. Recognized for professionalism, initiative, adaptability, and the ability to manage high-volume responsibilities while maintaining accuracy and discretion. I am eager to seek a legal role with opportunities for long-term professional growth and leadership.
Overview
4
4
years of professional experience
Work History
Legal Assistant & Operations Coordinator
The Heinrich Firm
Newport, Kentucky
11.2024 - Current
- Support daily operations of a busy family law office handling multiple active cases and client matters
- Serve as a primary point of contact for clients through phone, email, and in-person communication
- Manage client intake, scheduling, consultations, administrative workflows, and attorney support tasks simultaneously
- Coordinate legal document preparation, digital file management, case organization, and office administration
- Utilize Lawcus case management software to maintain calendars, case timelines, deadlines, and client records
- Handle confidential legal information with professionalism, discretion, and attention to detail
- Assist in improving office organization systems and administrative efficiency within the practice
- Manage high-volume communication while maintaining professionalism, responsiveness, and accuracy
- Independently learned office procedures, systems, and workflow management with minimal formal training
- Prepared legal documents, including motions, briefs, and contracts for attorney review.
- Managed case files, ensuring accurate documentation and compliance with legal standards.
Server
Fessler’s Pizza
Bellevue, Kentucky
01.2022 - 01.2025
- Delivered high-quality customer service in a fast-paced environment while balancing academic responsibilities
- Developed strong communication, multitasking, and problem-solving skills through daily client interaction
- Managed multiple responsibilities simultaneously while maintaining efficiency, professionalism, and accuracy
Access Coordinator
Cincinnati Reds
Cincinnati, Ohio
01.2022 - 01.2024
- Provided operational and customer service support during large-scale professional sporting events
- Assisted guests with entry coordination, issue resolution, and event operations in fast-paced environments
- Maintained professionalism while managing high-volume public interaction and time-sensitive situations
Education
Bachelor of Arts - Law & Society, Political Science
University of Cincinnati
Cincinnati, Ohio05-2026
Skills
- Lawcus
- Microsoft Office Suite
- Google Workspace
- Adobe Acrobat
- Calendar & Scheduling Systems
- Document Management Systems
- Digital File Organization
- Client Communication Platforms
- Legal Administration
- Client Intake & Client Relations
- Office Management
- Scheduling & Calendar Coordination
- Case File Organization
- Administrative Support
- Professional Communication
- Document Preparation
- Workflow & Operations Management
- Multitasking & Time Management
- Attention to Detail
- Team Collaboration
- Client relations
- Writing and editing
- Exceptional telephone etiquette
- Client service and support
- Client billing
Accomplishments
- Graduated from the University of Cincinnati one year early while balancing academic and professional responsibilities
- Maintained a 3.9 GPA while working throughout college
- Earned placement on the President’s List for academic excellence
- Awarded merit-based scholarships including the Phillip C. and Joyce E. Yeager Scholarship and Cincinnatus Scholarship
- Developed professional experience in legal administration, office operations, and client relations prior to graduation
ADDITIONAL EXPERIENCE
- Courtroom observation and exposure to legal procedures through academic and professional experiences
- Strong foundation in legal writing, policy analysis, and professional communication
- Experience working in fast-paced client-facing environments requiring discretion, organization, and professionalism
Timeline
Legal Assistant & Operations Coordinator
The Heinrich Firm
11.2024 - Current
Server
Fessler’s Pizza
01.2022 - 01.2025
Access Coordinator
Cincinnati Reds
01.2022 - 01.2024
Bachelor of Arts - Law & Society, Political Science
University of Cincinnati