Summary
Overview
Work History
Education
Skills
Timeline
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Gregory Barker

Portland

Summary

Dynamic and adaptable professional with extensive experience in guest service at Alaska Airlines and The Cheesecake Factory. Proven ability to enhance customer satisfaction through strong communication and stress tolerance. Skilled in maintaining safety protocols and delivering exceptional service, ensuring memorable experiences in high-pressure environments.

Overview

18
18
years of professional experience

Work History

Catering Server

Brodër
12.2018 - Current
  • Assisted in event setup and teardown, ensuring a smooth transition between functions.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
  • Enhanced guest experience by providing exceptional service during catered events.

Flight Attendant

Alaska Airlines
07.2012 - Current
  • Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
  • Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
  • Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
  • Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.

Server

The Cheesecake Factory
08.2007 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Dallas High School
Dallas, OR
06.2000

Skills

  • Stress tolerance
  • Guest service
  • Cleaning and sanitizing
  • Strong communication skills

Timeline

Catering Server

Brodër
12.2018 - Current

Flight Attendant

Alaska Airlines
07.2012 - Current

Server

The Cheesecake Factory
08.2007 - Current

Dallas High School
Gregory Barker