Mechanical repairs
Greg Dahl
Repair technician
Burlington,WA
Summary
Professional technician with strong track record of maintaining and repairing diverse equipment. Known for reliability and adaptability, contributing to team success and meeting dynamic workplace needs. Expertise in diagnostics, problem-solving, and ensuring operational efficiency.
Overview
24
24
years of professional experience
1
1
Certification
6
6
years of post-secondary education
Work History
Repair Technition
Numotion
07.2017 - Current
- Maintained inventory of repair supplies and ordered parts.
- Utilized variety of tools and diagnostic equipment to complete repairs.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Increased repair success rates, utilizing advanced troubleshooting techniques and tools.
- Completed all repair and maintenance activities promptly and to high quality standards.
- Maintained detailed records of repairs, parts inventory, and warranty information for accurate documentation purposes.
- Followed detailed repair and maintenance procedures for consumer products.
- Tested parts and components to confirm adherence to manufacturer specifications.
- Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations.
- Consistently met or exceeded performance metrics for repair completion times and customer satisfaction ratings.
- Conducted thorough diagnostic tests to accurately identify issues and determine appropriate solutions for a variety of devices.
- Supported colleagues by sharing knowledge of specialized techniques or tools used in specific types of repairs when necessary.
- Communicated effectively with manufacturers regarding warranty claims, replacement parts orders, or technical support inquiries as needed.
- Provided exceptional customer service by explaining the repair process, answering questions, and offering expert advice on device care and maintenance.
- Achieved high level of customer trust by providing clear and honest communication about repair processes and timelines.
- Improved repair accuracy, employing detailed documentation process for each step of repair, from diagnosis to testing.
- Maintained up-to-date knowledge of industry advancements, applying new methods to repair processes when beneficial.
- Fostered strong customer relationships by following up post-repair to confirm satisfaction and address any further needs.
- Optimized inventory management, ensuring all necessary repair parts were readily available without overstocking.
- Enhanced team productivity with organization of workspace for optimal access to tools and equipment.
- Conducted regular maintenance checks to prevent future system failures, ensuring long-term customer satisfaction.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Tested systems, noting issues and completing preventive maintenance.
- Worked with diverse types of weather and ground conditions.
- Researched and implemented new technologies and equipment.
delivery repair technition
Holland Homecare
MT. Vernon , WA
09.2000 - 07.2017
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
repair technician
Apria Healthcare
Lawrenceville, Georgia
01.1999 - 01.2000
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Learned and adapted quickly to new technology and software applications.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Skilled at working independently and collaboratively in a team environment.
Education
No Degree - Auto Mechanics
Gwinnett Technical College
Lawrenceville, GA01-1999
High School Diploma -
Mt Vernon High School
Mt Vernon High School 09.1984 - 09.1988
Honerable Discharge - 12B Combat Engineer
US Army
Colorado Springs, CO 01.1992 - 05.1994
Skills
Mechanical skills
Safety requirements
Equipment inspection
Diagnostics and troubleshootig
Time management
Reliability
Excellent communication
Decision-making
Professionalism
Self motivation
Service call coordination
Accomplishments
- Achieved completion of company location to be accredited by introducing proper protocols for safety preparedness tasks.
- Resolved product issue through consumer testing.
- Documented and resolved thousands of repairs for manual/ power wheel chairs and DME which led to safe and correctly operating equeptment
Certification
- WA Driver's License
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- Repair industry
Work Preference
Work Type
Full TimeWork Location
HybridOn-SiteImportant To Me
Work-life balancePaid time offCareer advancement401k matchInterests
Outdoor activities
Cooking for friends and family
Timeline
Repair Technition
Numotion
07.2017 - Current
delivery repair technition
Holland Homecare
09.2000 - 07.2017
repair technician
Apria Healthcare
01.1999 - 01.2000
Honerable Discharge - 12B Combat Engineer
US Army
01.1992 - 05.1994
High School Diploma -
Mt Vernon High School
09.1984 - 09.1988
No Degree - Auto Mechanics
Gwinnett Technical College