Experienced business and operations manager with 30 years of ownership and management experience operating three Domino's Pizza restaurants in Oak Park, Illinois. Proven ability to lead teams, hire and train employees, control costs, manage accounting, develop marketing initiatives, drive sales, and build strong community relationships. Experienced hands-on leader with a strong understanding of daily operations, customer service, staff development, and profitability.
Owned and operated three Domino's Pizza restaurants for 30 years, overseeing all aspects of business operations.
Hired, trained, supervised, and developed employees at multiple locations.
Managed daily operations with a focus on customer service, efficiency, sales growth, and profitability.
Directed marketing and promotional activities to increase sales and strengthen customer loyalty.
Managed accounting and financial responsibilities, including budgeting, expense management, and financial controls.
Implemented cost-control measures to improve operational efficiency and profitability.
Developed sales-building strategies and monitored business performance.
Built and maintained strong relationships within the local community.
Managed staffing needs and ensured employees were properly trained to meet company and customer-service standards.
Led teams through the challenges of operating multiple locations while maintaining consistent service and operational standards.