Greg Giardi
Falmouth,MA
Summary
Talented team player brings a record of program management success. Performance-oriented, driven and creative with good interpersonal skills and organizational skills. Diplomatic in resolving conflicts and building consensus between operational areas.
Overview
24
24
years of professional experience
Work History
Case Manager
Gosnold on Cape Cod
Falmouth, Massachusetts
02.2025 - Current
- Provided referrals to appropriate health care providers or other community resources.
- Collaborated with medical professionals to coordinate treatment plans for clients.
- Collaborated with other service providers to ensure continuity of care for clients.
- Supported family members by providing information on local support groups.
- Maintained accurate case records and documentation according to agency guidelines.
Case Manager
Foundations
Mashpee, Massachusetts
01.2025 - 02.2025
- Maintained accurate case records and documentation according to agency guidelines.
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Monitored client progress through regular follow-up contacts.
- Developed individualized care plans with input from clients and their families.
- Participated in interdisciplinary team meetings to discuss treatment options.
Case Manager
Gosnold on Cape Cod
Falmouth, Massachusetts
01.2024 - 01.2025
- Provided referrals to appropriate health care providers or other community resources.
- Collaborated with medical professionals to coordinate treatment plans for clients.
- Collaborated with other service providers to ensure continuity of care for clients.
- Maintained accurate case records and documentation according to agency guidelines.
- Assessed clients' needs, developed service plans and monitored progress towards goals.
Admissions Specialist
Gosnold Treatment Center
Falmouth, MA
01.2024 - 04.2024
- Coordinated admissions efficiently by communicating with internal departments and external organizations to obtain records and transfer documentation.
- Use MyEvolv software to schedule patients, document demographics, assess for appropriate services.
- Access NEHEN to serve the additional needs of the patient.
- Verify insurance.
Care Manager
Mass Care Link
Fall River, MA
04.2023 - 12.2023
- Perform home visits to ensure the health and safety of (MCL) its members.
- Document (in IntakeQ) monthly status reports, which includes (on the part of the member and caregiver) updated physicals, compliance with mental and substance use counseling, and adherence to best practices.
- Manage the schedule (of visits) while working remotely on Cape Cod.
Case Manager and Community Liaison
Yarmouth Comprehensive Treatment Center
South Yarmouth, MA
04.2022 - 07.2022
- Coordinated support services and optimized communication between healthcare workers and patients.
- Communicated with legal services providers, social services agencies and local judicial systems regarding cases.
- Facilitated ongoing case management services to support successful outcomes and meet stabilization goals.
- Participated in case conferences with multi-disciplinary team to discuss client care planning and progression.
- Cooperated with local service providers, outreach workers, case managers and collaborative agencies to facilitate services for members.
- Constructed case notes and comprehensive reports for data entry into [Software] portal.
- Developed comprehensive client-driven case plan with short and long-term goals.
- Utilized, knowledgeable in the use of EHR (or EMR)
- Protected patient data in alignment with HIPAA privacy protocols.
- Conducted assessments to obtain information for participant-centered plan of care.
Community Health Worker
Duffy Health Center
Hyannis, MA
01.2022 - 04.2022
- Responsible for community outreach, patient engagement, client support, navigation and education, and integrating CHW into care team. Through agency's Pathways to Hope program, provide primarily phone support for individuals identified as being suicide attempt risks.
- Handled research and administrative tasks to support community outreach and program initiatives.
- Notified individuals regarding appointment follow-ups and referrals and provided transportation to appointments.
- Helped people enroll in programs, arrange transportation and coordinate paperwork.
- Utilized, knowledgeable in EHR (or EMR).
Program Director
Samaritans on Cape Cod and the Islands
Falmouth, MA
02.2017 - 09.2021
- Created, developed and managed caring contact program (A Caring Connection) under a State DMH SAMHSA grant for four years, Liaised between program, volunteers, participants and such partnering agencies and organizations as Duffy, Vinfen, Cape Cod Hospital and Bay Cove.
- Presented nationally caring contact program at Midwest Suicide Prevention Conference (Ohio), Massachusetts Suicide Prevention Conference, CrisisCon19 (Utah), AAS 2021 Conference (Florida).
- Co-coordinator of pilot LOSS Team program on Cape Cod overseeing volunteer recruitment, training, identifying and communicating to stakeholders, developing materials and protocol. This active model of postvention involves two or more volunteers proactively going to the scene of a suicide to provide immediate support to those left behind.
- Samaritan volunteer trainer and coordinator; member of on call staff in case of imminent risk crisis calls to the Samaritans' crisis line (in which the volunteer needs additional support); liaison and volunteer for Senior Outreach program.
Administrative Assistant
National Graduate School of Quality Management
Falmouth, MA
04.2017 - 02.2018
- Organized and maintained filing and document management systems by coordinating, archiving and purging files.
- Handled management of communication to faculty and staff by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
- Oversaw student financial and academic records of behalf of the Dean of Students.
- Coordinated conferences for faculty and staff, and assisted in the transfer of records from NGS to New England College of Business.
Sales Manager
William Sonoma
Mashpee, MA
08.2016 - 04.2017
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Followed all company policies, rules and procedures to promote company goals and maintain safety.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Salesperson of the 4th quarter for the region in 2016.
High School English Teacher
Various
Various, MA
09.2001 - 05.2016
- Customized innovative methods and materials to produce effective learning experiences.
- Integrated technology into classroom settings to engage students and diversify instruction.
- Established and enforced clear class objectives and requirements to promote consistent education for all students.
- Developed class learning plans to meet all district and statement requirements for instruction.
- Prepared informative classroom lectures on literature, poetry and historical authors to engage and educate students.
Education
Bachelor of Arts - English And American Literature
Brown University
Providence, RI05.1990
Master of Arts - Liberal Studies
Dartmouth College
Hanover, NH05.2001
Skills
QPR (Question, Persuade, Refer) Trained/Trainer
Elder Suicide Prevention Trained/Trainer
Counselor for the Crisis Text Line 741741
Counselor for Southcoast Samaritans
Certified (in) Mental Health First Aid
CALMs (counseling Against Lethal Means) Trained/Trainer
Trained Facilitator: Grief support groups and Attempt Survivor groups
Affiliations
- Eucharistic and Liturgical Minister (at Saint Elizabeth-Seton Church, North Falmouth, MA)
- Saint Vincent de Paul Society Advocacy Program (at Saint Anthony's Church in East Falmouth, MA) in support of people facing food, clothing, financial, and/or shelter crisis.
Timeline
Case Manager
Gosnold on Cape Cod
02.2025 - Current
Case Manager
Foundations
01.2025 - 02.2025
Case Manager
Gosnold on Cape Cod
01.2024 - 01.2025
Admissions Specialist
Gosnold Treatment Center
01.2024 - 04.2024
Care Manager
Mass Care Link
04.2023 - 12.2023
Case Manager and Community Liaison
Yarmouth Comprehensive Treatment Center
04.2022 - 07.2022
Community Health Worker
Duffy Health Center
01.2022 - 04.2022
Administrative Assistant
National Graduate School of Quality Management
04.2017 - 02.2018
Program Director
Samaritans on Cape Cod and the Islands
02.2017 - 09.2021
Sales Manager
William Sonoma
08.2016 - 04.2017
High School English Teacher
Various
09.2001 - 05.2016
Bachelor of Arts - English And American Literature
Brown University
Master of Arts - Liberal Studies
Dartmouth College
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