Greg Goldman
Experienced Account Manager and Marketing Specialist
Valencia,CA
Summary
Currently a results-oriented sales manager who engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Highly-motivated individual with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
5
5
years of professional experience
Work History
Outside Sales Manager
AT&T
Los Angeles, CA
12.2022 - Current
- Conducts in-home consultations for AT&T services, assessing customers' needs and tailoring solutions to enhance their connectivity for mobility.
- Maintains up-to-date knowledge of AT&T offerings, promotions, and technological advancements to provide customers with the latest and most relevant information.
- Leverages in-depth understanding of coverage maps and signal strength to effectively communicate the advantages and benefits of AT&T's network in comparison to its competitors.
- Implements effective sales strategies, by upselling and cross-selling AT&T products and services.
- Executes a targeted follow-up initiative, strategically leveraging both in-person and over-the-phone communication channels to drive sales, foster customer loyalty, and exceed sales targets and company quotas.
On-Site Event Logistics Coordinator
Gold Rush Rally
Remote
06.2019 - Current
- Manages on-site meeting logistics, including managing registration check in and working with internal/external participants and supplier partners
- Recruits sponsors for the event and plans scope of involvement, financial tie-ins and promotional aspects for mutual benefit.
- Researches venues and negotiates contracts as needed
- Responds to participant requests by offering excellent support and tailored recommendations to address needs
- Performs post-event evaluations and provides feedback on successes or potential areas of improvement.
Marketing Specialist
Direct Legal Support
Los Angeles, CA
09.2018 - 12.2022
- Designed visuals such as infographics, logos and banners for company website and other digital outlets.
- Created content for various social media platforms including Facebook, Twitter, Instagram and YouTube.
- Monitored online reviews and feedback from customers on various platforms to assess customer satisfaction levels.
- On boarded new clients to proprietary software and held in person meetings to help answer any questions or concerns
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Bachelor of Arts - Communication Studies
California State University Northridge
Northridge, CA12-2019
Skills
- Ability to work under pressure
- Strong interpersonal skills
- Intuitive problem solving skills
- Proven organizational skills
Timeline
Outside Sales Manager
AT&T
12.2022 - Current
On-Site Event Logistics Coordinator
Gold Rush Rally
06.2019 - Current
Marketing Specialist
Direct Legal Support
09.2018 - 12.2022
Bachelor of Arts - Communication Studies
California State University Northridge
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