Greg Guess
Columbus,MS
Summary
Dynamic and results-driven Business Development Professional with over 15 years experience in driving revenue growth, building lasting client relationships, and effectively managing teams to achieve business goals. Highly skilled in conducting cold calling, using upselling techniques, handling complex customer needs, and consistently exceeding sales targets. While not on my CV, I do possess 3 years of Call Center Experience.
Overview
31
31
years of professional experience
Work History
Sales Loan & Credit Processor
Self Employed
, East Mississippi & West Alabama
10.2017 - 10.2025
- As a Loan & Credit Processor, I acted as a liaison in between banks, lenders, developers, Real Estate Agents and their clients throughout the purchase path.
- In addition, I consulted directly with clients selling them credit and ancillary services.
- B2C, B2B
- Cold Calling, Warm Calling, Appointment Setting
- Financial and Credit Services, Real Estate Services, and Recruiting
- Dodd-Frank Regulations
- Communicated decisions to clients and addressed inquiries promptly.
- Researched discrepancies or errors on customer accounts and resolved them in a timely manner.
- Negotiated payment plans with clients to resolve outstanding debts.
Home Consultant
Clayton Home Builders
Pearl, MS
08.2013 - 09.2017
- As a Home Consultant I interviewed with potential clients and presented home plans based on their needs, wants, and financial capacity.
- Handled all financial processes and scheduling.
- B2C
- Cold Calling, Warm Calling, Appointment Setting
- Financial Services, Real Estate Remarketing, Online Marketing
- HUD, IBC, Housing Regulations
Vacation Specialist
Bluegreen Vacations
Pearl, MS
07.2011 - 08.2013
- A Vacation Specialist presents selected Vacation Packages based on wants and needs.
- Represented companies such as Bass Pro Shops, Outdoor Traveler, Big Cedar, and Big Cypress Lodges.
- B2C, One Call Close
- Payment Processing
- Mentoring, Education and Training
- ARDA Regulations
Event Coordinator
Smart Circle International
Jonesboro, AR
09.2009 - 07.2011
- I traveled with a sales team to various big box retailers representing brands such as Straight Talk, Direct TV, Serta, Ninja, and Samsung.
- Also mentored young sales people on processes and techniques.
- B2C, One Call Close
- Payment Processing
- Education and Training
- 90% Travel
Sales Manager
Automotive Management Services, Inc
Blytheville, AR
09.1994 - 09.2009
- As a Sales Manager, I managed a staff of 12 sales people and a finance manager.
- Was also responsible for wholesale allocation and managing a used car inventory.
- Participated in developing Arkansas's Red Flag Policies concerning privacy.
- Also contributed to Ford Motor Credit Company's Six Sigma Group Studies.
- Managing, Training, Recruiting
- Inventory Management
- Marketing and Remarketing
- Front End Operations
- Loan Processor
Education
Bachelor of Arts - Communications
Park College
Eaker Air Force BaseHigh School Diploma -
Blytheville High School
Blytheville, ARSkills
- Presentation skills
- Customer service management
- Communication skills
- Problem solving
- Conflict resolution
- Email configuration (technical support)
- Handling customer inquiries
- Regulatory compliance
Timeline
Sales Loan & Credit Processor
Self Employed
10.2017 - 10.2025
Home Consultant
Clayton Home Builders
08.2013 - 09.2017
Vacation Specialist
Bluegreen Vacations
07.2011 - 08.2013
Event Coordinator
Smart Circle International
09.2009 - 07.2011
Sales Manager
Automotive Management Services, Inc
09.1994 - 09.2009
Bachelor of Arts - Communications
Park College
High School Diploma -
Blytheville High School