Greg Hoggatt
State Licensed Cannabis Distribution Technician ~ (Budtender)
Gresham,OR
Summary
Proficient Budtender delivers accurate information on strains, effects, and uses to recreational and medicinal customers. Trusted key holder and money manager with 4+ years of experience. Progressive attitude and laid back demeanor. Dedicated customer service and sales professional knowledgeable about preparing, packaging and stocking different cannabis products. Adept at working quickly and maintaining security while meeting high demand. Excellent interpersonal, communication and time management skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Budtender
The Green Remedy
07.2023 - Current
- Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs.
- Addressed customer inquiries promptly, demonstrating professionalism and commitment to excellent service standards.
- Answered questions about medicinal and recreational uses and effects and qualities of different strains.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Restocked supplies and arranged displays.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Enhanced customer experience by providing personalized product recommendations based on individual needs and preferences.
Lead Budtender
Diem Cannabis Dispensary
12.2022 - 06.2023
- Answered questions about medicinal and recreational uses and effects and qualities of different strains.
- Maintained a clean and organized retail space, contributing to a positive shopping experience for customers.
- Restocked supplies and arranged displays.
- Ensured adherence to all state-specific regulations related to the sale of cannabis products within the dispensary environment.
- Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs.
- Stayed up-to-date on industry trends and regulations, enabling informed recommendations to both customers and management.
Lead Budtender
Deanz Greenz
01.2021 - 12.2022
- Answered questions about medicinal and recreational uses and effects and qualities of different strains.
- Maintained a clean and organized retail space, contributing to a positive shopping experience for customers.
- Delivered exceptional customer service, resulting in repeat business and positive online reviews.
- Ensured adherence to all state-specific regulations related to the sale of cannabis products within the dispensary environment.
- Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs.
- Increased daily sales through upselling techniques and effective communication of product benefits.
- Monitored customers for signs of security concerns and escalated issues to management.
- Developed strong rapport with customers and created positive impression of business.
- Maintained strict inventory controls for regulatory compliance across dispensary operations.
- Restocked supplies and arranged displays.
- Resolved problems, improved operations and provided exceptional service.
Budtender
Farm Grass Table
03.2020 - 01.2021
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs.
- Collaborated with security personnel to maintain a safe and secure store environment for both staff and customers alike.
- Developed strong rapport with customers and created positive impression of business.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Answered questions about medicinal and recreational uses and effects and qualities of different strains.
- Managed inventory efficiently, ensuring accurate stock levels and timely reordering of popular products to prevent shortages.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Assisted in maintaining a clean, organized, and visually appealing store environment to ensure a positive shopping experience for customers.
- Ensured compliance with state regulations by verifying customer identification and accurately tracking sales transactions in the point-of-sale system.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Restocked supplies and arranged displays.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Used in-store system to locate inventory and place special orders for customers.
- Enhanced customer experience by providing personalized product recommendations based on individual needs and preferences.
Education
Certified Asbestos Abatement Tech. - Asbestos Abatement
Northwest Envirocon
Milwaukee, Or. 05.2001 -
High School Diploma -
David Douglas High School
Portland, OR 03.2024 - 03.1984
Skills
Friendly and Helpful
Active Listening
Store Opening and Closing
Merchandise Receiving and Handling
Inventory and Stocking
POS System Operation
Team Collaboration
Restocking Inventory
Product Knowledge Expertise
Time Management
Loss Prevention
Building Customer Loyalty
Relationship Building
Cash Drawer Management
Friendly and Helpful
Supporting medical patients
Timeline
High School Diploma -
David Douglas High School
03.2024 - 03.1984
Budtender
The Green Remedy
07.2023 - Current
Lead Budtender
Diem Cannabis Dispensary
12.2022 - 06.2023
Lead Budtender
Deanz Greenz
01.2021 - 12.2022
Budtender
Farm Grass Table
03.2020 - 01.2021
Certified Asbestos Abatement Tech. - Asbestos Abatement
Northwest Envirocon
05.2001 -