Greg Ingram
Cape Coral,FL
Summary
Seasoned Driver Instructor with a proven track record at Aults Drivers Training, enhancing novice driver safety and reducing accidents through adaptive teaching methods and defensive driving techniques. Excelled in customer service, achieving high satisfaction rates. Skilled in vehicle maintenance and safety, demonstrating professionalism and critical thinking.
Overview
14
14
years of professional experience
Work History
Driver Instructor
Aults Drivers Training
04.2023 - Current
- Improved student driving skills by providing clear and concise instructions during practical lessons.
- Demonstrated excellent customer service skills when interacting with parents or guardians regarding their child''s progress, addressing concerns proactively and professionally.
- Reduced the number of accidents involving novice drivers under my instruction through rigorous emphasis on safe driving practices.
- Participated in ongoing professional development opportunities within the industry, staying current on changes in laws or regulations affecting driver education programs.
- Evaluated performance of assigned personnel and provided corrective actions of trainees during simulator training.
Driver/Lot Coordinator
Hertz Car Rental
03.2021 - Current
- Followed all relevant traffic laws and safety regulations.
- Drove safely in various weather and road conditions to avoid accidents.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Commercial Parts Professional
Advanced Auto Parts
10.2010 - 02.2019
- Provided expert advice on technical issues related to commercial parts applications, enhancing customer trust in our expertise.
- Supervised and trained staff on product knowledge and customer service.
- Verified shipments against receipts and provided advice to customers about right type of parts needed for specific projects.
- Examined returned parts for defects and exchanged defective parts or refunded money.
- Provided exceptional customer service, addressing concerns promptly and professionally to maintain client loyalty.
- Achieved personal and store sales goals and service objectives.
- Increased customer satisfaction by providing timely and accurate information on product availability and specifications.
- Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders.
Education
High School Diploma -
Cape Coral High School
Cape Coral, FL07-1984
Skills
- Professionalism and punctuality
- Critical thinking
- Customer Service-oriented
- Defensive driving techniques
- Adaptive teaching methods
- Stress management techniques
- In-depth driving knowledge
- Basic vehicle maintenance
- Vehicle safety expertise
Accomplishments
A U,S,Army Veteran of 4 Years worked on AH-1 Cobra Helicopters
Timeline
Driver Instructor
Aults Drivers Training
04.2023 - Current
Driver/Lot Coordinator
Hertz Car Rental
03.2021 - Current
Commercial Parts Professional
Advanced Auto Parts
10.2010 - 02.2019
High School Diploma -
Cape Coral High School
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