Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Greg Lawrence

Uniondale,NY

Summary

Reliable Direct Support Professional enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Direct Support Professional

Tiegerman Community Services
01.2019 - Current
  • Assure safe transport and accompany individuals
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.

Operations Manager

Forever 21
01.2013 - 01.2021
  • Increased sales 5-15% month to month by constantly promoting services and upselling to customers
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.

Manager

Accessorize
01.2017 - 01.2019
  • Accomplishes department objectives by managing staff; planning and evaluating department activities.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Managed and motivated employees to be productive and engaged in work.
  • Maximized performance by monitoring daily activities and mentoring team members.

Education

Liberal Arts, AA -

Nassau Community College
Garden City, NY
12.2018

Skills

  • Data Entry
  • Customer service
  • Indirect Patient Care
  • Client Support
  • Crisis Management
  • Team Leadership
  • Strategic Planning
  • Self-motivated/fast learner
  • Time Management and Organization
  • Detailed Oriented
  • Microsoft/Excel/Powerpoint
  • Google docs
  • Sales Management
  • Service-based selling

Certification

  • CPR
  • First Aid

Languages

Patois
Native or Bilingual

Timeline

Direct Support Professional

Tiegerman Community Services
01.2019 - Current

Manager

Accessorize
01.2017 - 01.2019

Operations Manager

Forever 21
01.2013 - 01.2021

Liberal Arts, AA -

Nassau Community College
Greg Lawrence