
My name is Greg Tomasetti and was employed with Tufts Health Plan for over 21 years. I began working as a Customer Service Representative and worked my way up to a Complex Claims Analyst. Along the way I worked in Medicare as a Member Retention Specialist and Provider Appeals Analyst. I am passionate about my work and team providing the best customer service for our members and providers.
Experienced with evaluating insurance claims to ensure compliance with policies and regulations. Utilizes strong analytical skills to identify discrepancies and facilitate accurate resolutions. Track record of maintaining detailed records and providing exceptional customer service.