Greg Treganowen
Sanford,NC
Summary
Results-driven recent graduate of North Carolina's University of Charlotte Cybersecurity program, equipped with a solid foundation in cybersecurity principles and practices. Eager to contribute my knowledge and skills to a dynamic team in the cybersecurity field, aiming to further develop my expertise gained through academic training while actively seeking opportunities for continuous learning and professional growth.
Overview
12
12
years of professional experience
Work History
Tow Truck Operator
Fletcher & Wright Towing
01.2015 - 09.2019
- Assisted in accident scene management, helping to clear roadways and ensure the safety of all involved parties.
- Streamlined communication between team members by utilizing mobile technology to relay critical information quickly and accurately.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Ensured vehicle safety and compliance with regulations through diligent inspections and routine maintenance of tow trucks.
- Enhanced company reputation by consistently maintaining a professional demeanor while interacting with clients.
- Kept tow trucks and equipment clean and organized to promote a positive image for the company and ensure optimal functionality during service calls.
- Provided support to law enforcement agencies during incidents requiring towing or impound services, facilitating smooth operations on scene.
- Improved customer satisfaction by providing timely and efficient towing services to stranded motorists.
- Applied effective time management techniques to meet tight deadlines.
CDL Class A Truck Driver
Western Express
01.2014 - 01.2015
- Completed routine maintenance on truck to keep in working order.
- Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Managed complex routing assignments efficiently by utilizing mapping software tools to optimize travel schedules based on customer needs and priorities.
- Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
- Minimized downtime by performing basic maintenance on vehicles such as checking oil levels, tire pressure, lights, and brakes regularly.
- Improved safety records by conducting thorough pre-trip and post-trip vehicle inspections.
- Dropped and hooked trailers and changed configuration of equipment.
- Developed excellent time management skills in order to meet tight delivery deadlines while maintaining a high level of professionalism on the job site.
- Navigated challenging weather conditions and road hazards, prioritizing safety and cargo integrity at all times.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Kitchen Staff Member
Bowl America
01.2010 - 01.2014
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Cleaned walk-in refrigerators and freezers and operated powered floor and steam equipment for deep cleaning.
- Washed, peeled and cut fruits and vegetables by hand and machine and assembled and mixed salad ingredients, gelatin molds and fruit crisps.
- Upheld high standards of cleanliness throughout the kitchen, maintaining sanitary conditions per local health department guidelines.
- Followed recipes and chef instructions to prepare food correctly.
- Collaborated with team members to ensure seamless coordination during peak service hours.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Cleaned and maintained work areas, equipment and utensils.
- Enhanced customer satisfaction with timely meal preparation and consistent quality.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Participated in regular team meetings to discuss areas for improvement and strategies for continued growth.
- Lifted and carried heavy materials.
Delivery Driver
Papa Johns
01.2008 - 01.2010
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Managed customer inquiries and complaints in polite and professional manner.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Fostered positive working relationships with regular customers.
- Kept detailed records of deliveries and money received from customers.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Successfully avoided time delivery delays by carefully planning best routes.
- Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods as needed.
- Delivered food to customer doorsteps and business offices.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Verified accuracy of all deliveries against order forms.
Education
No Degree - Cybersecurity
University of North Carolina At Charlotte
Charlotte, NC03.2024
Skills
- Critical Thinking Skills
- Quick Learner
- Wireshark software
- Splunk
- Microsoft Azure
- Kali Linux
- Data Entry
- Organization and Time Management
- VoIP Systems
- IP Addressing and Subnetting
- Port security knowledge
- Hardware & Software knowledge
Timeline
Tow Truck Operator
Fletcher & Wright Towing
01.2015 - 09.2019
CDL Class A Truck Driver
Western Express
01.2014 - 01.2015
Kitchen Staff Member
Bowl America
01.2010 - 01.2014
Delivery Driver
Papa Johns
01.2008 - 01.2010
No Degree - Cybersecurity
University of North Carolina At Charlotte
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