Greg Waldo
Palmetto,FL
Summary
Field Supervisor at North American Substation Services with a proven track record in operations planning and quality control. Enhanced client satisfaction through effective communication and implemented safety measures, significantly improving worksite safety. Strong leadership and technical expertise fostered team success and project efficiency, ensuring compliance and excellence in field operations.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Field Supervisor
North American Substation Services
05.2016 - Current
- Monitored employee performance for compliance with regulations, policies, and procedures.
- Supervised field operations teams to complete projects within established timelines.
- Upheld company standards by ensuring policies and procedures maintained during all field activities.
- Planned and scheduled scope of work according to set timelines and order of operations.
- Ensured quality control through daily inspections of job sites, identifying areas for improvement and implementing corrective actions.
- Implemented best practices in field operations to ensure consistency across all projects under supervision.
- Boosted client satisfaction rates by maintaining open communication channels and addressing concerns promptly.
- Developed strong rapport with clients through excellent customer service skills and attention to detail on projects.
- Increased worksite safety with detailed risk assessments and implementation of comprehensive safety measures.
- Maintained accurate records of field activities, ensuring proper documentation was available for NASS
- Resolved customer complaints to maintain satisfaction and loyalty.
Firefighter
Parrish Fire District
04.2007 - 01.2015
- Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
- Trained in confine space rescue
- Trained in high angle rescue
- Certified EMT
Education
High School Diploma -
Bradenton Christian School
Bradenton, FL06-1994
Skills
- Field operations
- Operations planning
- Quality control
- Site preparation
- Project management
- Site management
- Technical expertise
- Site documentation
- Safety and hazard management
- Decision-making
- Team leadership
- Employee training
- Site safety
Certification
- Crane Operator Certification – National Commission for the Certification of Crane Operators.
- Occupational Safety and Health Administration (OSHA) 30-Hour Certification - OSHA Training Institute.
- First Aid/CPR/AED Instructor Certification - American Red Cross.
- CDL- A
Timeline
Field Supervisor
North American Substation Services
05.2016 - Current
Firefighter
Parrish Fire District
04.2007 - 01.2015
High School Diploma -
Bradenton Christian School
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