Summary
Overview
Work History
Skills
Timeline
Generic

Greg Waldron

Tifton,GA

Summary

Results-driven professional with a strong work ethic and adaptability, skilled in enhancing customer satisfaction through effective interpersonal communication. Proven ability to excel in autonomous environments while driving positive outcomes. Eager to embrace new challenges and contribute to organizational success.

Overview

10
10
years of professional experience

Work History

General Manager

Ace Hardware
Sylvester, GA
09.2023 - Current
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.
  • Performed routine audits of internal controls in order to maintain accuracy of financial records.
  • Developed marketing strategies designed to increase brand awareness within B2B markets.
  • Trained employees on duties, policies and procedures.

Site Manager

Tidal Wave Auto Spa
Fitzgerald, GA
01.2021 - 01.2023
  • Managed daily operations of the site, including staff and contractors.
  • Ensured compliance with safety protocols, regulations and standards.
  • Monitored job progress to ensure quality standards were met.
  • Scheduled maintenance tasks and ensured all equipment was functioning properly.
  • Responded promptly to customer inquiries or complaints.
  • Assigned tasks and delegated responsibilities among team members.
  • Mentored new employees on safety protocols, processes and procedures.

Sr Manager

Carrabba's Italian Grill
Tallahassee, FL
01.2015 - 01.2019
  • Developed and implemented strategies to improve operational efficiency, reduce costs, and increase productivity.
  • Managed a team of 10+ employees by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.
  • Ensured compliance with applicable laws, regulations, policies, and procedures across all business units.
  • Conducted regular performance appraisals for direct reports to provide feedback on their work performance.
  • Regularly evaluated customer satisfaction levels by surveying customer base and analyzing results.

Skills

  • Supply Chain Management
  • Recruiting, hiring, and retention
  • Customer Relationship Management
  • Vendor relationships
  • Sales Expertise
  • Effective Leader
  • Profit and loss accountability
  • Budgeting and cost control
  • Staff training/development
  • Problem-Solving Skills
  • Proficient in Task Prioritization

Timeline

General Manager

Ace Hardware
09.2023 - Current

Site Manager

Tidal Wave Auto Spa
01.2021 - 01.2023

Sr Manager

Carrabba's Italian Grill
01.2015 - 01.2019
Greg Waldron