Greg Warren
Blairsville,PA
Summary
Proven leader in quality management and operational efficiency, with a track record of enhancing compliance and performance at CSL Plasma. Skilled in internal and external auditing and fostering team growth, I excel in streamlining processes and implementing corrective actions, significantly improving productivity and maintaining high standards of quality.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Quality Manager
CSL Plasma
Pittsburgh, PA
03.2019 - Current
- Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Facilitated cross-functional team collaboration, ensuring seamless communication between departments regarding quality matters.
- Evaluated quality problems and performed assessments to identify and resolve issues.
- Mentored and encouraged employees to strive for excellence while fostering professional growth.
- Conducted thorough audits to ensure adherence to industry standards and regulatory requirements, maintaining compliance consistently.
- Led continuous improvement initiatives by actively seeking opportunities for process optimization and cost reduction.
Supervisor of Operations and Training
UPS
Knoxville, TN
06.2016 - 06.2019
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
- Developed and implemented training programs for new hires, improving overall team productivity and performance.
Plant Supervisor
TriCore
Nashville, TN
08.2016 - 05.2018
- Supervised day-to-day functions of plant.
- Coached employees on company standards and efficiency.
- Led safety meetings and promoted adherence to company policies for a safer working environment for all employees involved in the plant operation activities.
- Reduced downtime through proactive maintenance scheduling and timely repairs on machinery.
- Enhanced safety standards by conducting regular inspections, enforcing strict compliance with regulations, and providing ongoing training to staff.
- Increased production output by closely monitoring operations, identifying bottlenecks, and making necessary adjustments to workflow.
Processing Coordinator
Keurig Green Mountain Coffee Roasters
Knoxville, TN
08.2011 - 01.2015
- Assisted clients with inquiries, resolving issues promptly and maintaining customer satisfaction.
- Coordinated cross-functional teams for seamless project execution and improved overall productivity.
- Mentored junior team members, fostering professional development and skills growth within the department.
- Enhanced processing efficiency by streamlining workflows and implementing new software tools.
- Managed high-volume data entry tasks, resulting in accurate and timely updates to company records.
Education
Associate of Science - Electronics Technology
Fountainhead College of Technology
Knoxville, TNAssociate of Science - Healthcare
Hopkinsville Community College
Hopkinsville, KYBachelor of Science - Health Administration
Southern New Hampshire University
Hooksett, NH12.2024
Skills
- Internal Auditing
- Quality Management Systems
- Compliance Monitoring
- Corrective Actions
- Document Management
- Failure mode and effects analysis
- Performance monitoring
- External Auditing
- Validation Techniques
- Performance Tracking and Evaluation
- Managing Operations and Efficiency
Certification
Six Sigma Black Belt, Council of Six Sigma
ISO 9001:2015 Quality Management Systems; QMS
BLS/AED certified
Timeline
Quality Manager
CSL Plasma
03.2019 - Current
Plant Supervisor
TriCore
08.2016 - 05.2018
Supervisor of Operations and Training
UPS
06.2016 - 06.2019
Processing Coordinator
Keurig Green Mountain Coffee Roasters
08.2011 - 01.2015
Associate of Science - Electronics Technology
Fountainhead College of Technology
Associate of Science - Healthcare
Hopkinsville Community College
Bachelor of Science - Health Administration
Southern New Hampshire University