Greg Wile
Strategic Leader Specializing In Accelerating Value Realization Through DevOps, SRE, And AI Transformations.
Roswell,GA
Summary
Senior leader specializing in Cloud Operations, DevOps Transformation, and People Management. Established, led, and continuously improved the largest digital transformation operations program within the Federal Government while establishing best practices and building a center of excellence. Scaled DevOps best practices across multiple commerical industries while continually improving current and innovating new DevOps solutions.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
5
5
Certifications
Work History
Senior Delivery Practice Manager
Amazon Web Services
12.2024 - Current
- Led sales motions, sales to delivery, engagement kickoffs, and delivery closeout for customer engagements resulting in $13.4 million in revenue in 2025
- Establish and led effort to examine and optimization DevOps and SRE delivery capabilities in 12 packaged offerings resulting in an $9.9 million dollar increase in revenue.
- Led initiative to establish AI Ops, AI DLC, and Agentic AI lifecycle delivery and got to market strategy plans.
- Launched enablement for AI Ops and AI DLC learning path resulting in 117 builders learning AI powered technical delivery methods and skills
- Led team of 28 cross functional roles including managers responsible for building effective team practices, performance management, career growth planning and execution, and leading strategic initiatives
Delivery Practice Manager
Amazon Web Services
03.2020 - 11.2024
- Build and lead high performing DevOps delivery focused teams by attracting top talent to deliver comprehensive solutions at enterprise and industry scale, team size ranging from 26-13
- Curate and create reusable delivery artifacts and patterns to accelerate customer outcomes
- Engage with existing and prospective customers to ensure bar raising outcomes, both technical and cultural
- Provide delivery leadership by shaping and scoping projects or course correcting underperforming projects through IT disciplines such as Agile, continuous integration and delivery, infrastructure as code, and automation best practices.
- Hire, develop, and train DevOps consultants to continually improve their technical skills and delivery methods
- Collaborate with sales and engineering leaders to drive wins and identify customer demands to address through packaged offerings
Chief Technologist - DevOps and Cloud
Booz Allen Hamilton
01.2017 - 03.2020
- Senior leader for DevOps, Production Operations, and Cloud communities of practice
- Responsible for establishing and maturing DevOps and Cloud community through establishing training, education programs, and performance management
- Responsible for DevOps and Cloud growth expanding from team of 22 to community of 70 cross functional team members
- Led business development opportunities and authoring white papers regarding DevOps implementation best practices and cloud migration approaches that resulted in being awarded of 3 cloud migration efforts, 4 DevOps efforts, and 3 Production Operations efforts
- Established Production Operations process improvement and implementation across Charleston Digital Hub to establish best practices
- Oversight of 5 DevOps project teams successfully delivering on time on and on budget
- Led successful migration of large scale web application (500 servers, 5 PB data) and web application of approximately 150 servers to AWS GovCloud from hybrid data centers
- Led modernization effort improving automated CI/CD pipelines for multiple applications, monitoring updates across multiple application environments, and implementing production infrastructure provisioning utilizing infrastructure as code
- Developed and implemented strategic and technology roadmaps
DevOps/Cloud Technical Delivery Lead
Sparc LLC (purchased By Booz Allen Hamilton)
01.2012 - 01.2017
- Acted as Production Operations Delivery Lead responsible for 24/7/365 support for enterprise level Department of Veterans Affairs application infrastructure and support, helped grow project operations from beta application supporting 50 users to user base of 25,000, supporting 200,000 document uploads day, and production infrastructure support of 165 virtual servers.
- Built customer relationships to determining priorities and delivery schedules to provide direction to 12 development scrum and operations teams using Agile principles
- Led Database administrators supporting 7 unique web applications, Infrastructure Engineers specializing in cloud based infrastructure operations and maintenance, Tier 3 technical support team providing application support to end users, and CI/CD team providing automated infrastructure provisioning and application deployments
- Manage infrastructure interacting with 26 external systems across large enterprise networks to ensure mission critical operational capabilities and established mature monitoring and alerting model to provide transparency into each system integration
Senior Application Support Analyst
Sparc LLC
01.2011 - 01.2012
- Established and implemented Application Support team practices such as data analysis and reporting, middleware administration, networking, customer support, quality assurance, and continuous process improvement supporting an enterprise application scaling from 75 users to over 10000 concurrent users.
- Established best practice protocols involving release and configuration management, communications plans, and implementation of monitoring and alerting methodologies for infrastructure status and application key performance indicators
- Generate and review documentation and provide written and oral feedback on system requirements, code level reviews and design, system design documents, critical design review, integration, testing and other key development activities
Joint Carrier Testing / Quality Assurance Analyst
BenefitFocus
01.2007 - 01.2011
- Management of project testing efforts for new client application development, client communications, testing strategy, and production implementation
- Provided coordination between internal technical development and testing teams and customer user acceptance testing teams to establish test plans, data staging, and establish defect reporting and triage process
- Editing and revising business requirement documentation and creation of test plan scenarios for internal and external QA testing efforts at End to End scale
- Responsible for development, testing, and overall project timelines along with planning for timeline variance contingencies
- Proficient in functional, regression, system integration (SIT) testing, acceptance (UAT) testing, load/performance, browser compatibility, and performance testing
- Responsible for ensuring code integrity in test environments prior to production release. Editing and revising business requirement documentation and creation of test scenarios
Education
Bachelor of Science - BS, Health Services Administration
Ohio University
Athens, OH 09.2001 - 11.2005
Skills
DevOps Transformation
Site Reliability Engineering
Business Value Stream Mapping
Agentic AI
AI Delivery Lifecycle
AI Ops
MLOps
Project and Financial Management
Strategic Business Planning
Infrastructure as Code
Observability and Monitoring
Cost Optimization
Incident Response
Microservices
Developer Platform Engineering
Cloud Operations
SAFe Product Manager / Product Owner
Agile Development
Amazon Web Services
Cost Optimization
Infrastructure as Code
CI/CD
Microservices
Monitoring and Observability
Python
SQL
Terraform
Certification
AWS Certified Solutions Architect - Professional
Timeline
Senior Delivery Practice Manager
Amazon Web Services
12.2024 - Current
Delivery Practice Manager
Amazon Web Services
03.2020 - 11.2024
Chief Technologist - DevOps and Cloud
Booz Allen Hamilton
01.2017 - 03.2020
DevOps/Cloud Technical Delivery Lead
Sparc LLC (purchased By Booz Allen Hamilton)
01.2012 - 01.2017
Senior Application Support Analyst
Sparc LLC
01.2011 - 01.2012
Joint Carrier Testing / Quality Assurance Analyst
BenefitFocus
01.2007 - 01.2011
Bachelor of Science - BS, Health Services Administration
Ohio University
09.2001 - 11.2005