Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Vikram Arora

Houston,TX

Summary

Dynamic and Influential leader with 14 years of working experience in DevOps, Agile and Lean software delivery models. Adept in solving challenges in the adoption and scaling of DevOps Transformation. Spearheaded organizational and cultural transformation to achieve value-centricity, operational effectiveness, continuous delivery, and continuous improvement in Energy and Finance domains.

Overview

14
14
years of professional experience
5
5
Certification

Work History

DevOps Manager

Halliburton Oilfield Services
Houston, TX
02.2022 - Current
  • Managed Portfolio size of $10MM.
  • Led DevOps Advocacy group to scale and optimize DevOps Transformation across organization.
  • Achieved 3x improvement in Deployment Frequency, 7x improvement in Lead Time for change, 7x improvement in time to restore service, and 15% improvement in change failure rate.
  • Identify business goals, find skill gaps, and analyze value streams to identify and optimize bottlenecks and improve work flow
  • Establish Pilot projects to improve DORA metrics, thus proving ROI of DevOps Transformation
  • Define scope of work to execute DevOps Transformation
  • Staffing and structuring teams to drive DevOps Transformation
  • Assist teams in acquiring skills needed for DevOps Transformation
  • Automate Infrastructure provisioning by implementing Infrastructure As Code
  • Automate Application delivery by implementing resilient build, infrastructure, and release pipelines
  • Improve Application and Infrastructure operations by acquiring quantifiable data and making data-driven decisions
  • Orient teams around small batch releases and continuous delivery across entire value stream
  • Improve transparency by highlighting work in progress, impediments, and flow of work through different teams using DevOps dashboards
  • Manage and optimize infrastructure spending and achieve maximum bang for buck.
  • Help software groups to shift left on Quality and Security
  • Publish metrics to stakeholders to drive continuous improvement and show customer value
  • Build shared commitment to excellence among software stakeholders
  • Empower teams by providing safe-to-fail environment to promote experimentation
  • Help teams switch from Project Mindset to Product Mindset.

Principal : Service Delivery

Halliburton Oilfield Services
Houston, TX
06.2017 - 02.2022
  • Lead multiple teams with 10+ software developers, automation testers and DevOps engineers on each team
  • Improve operational performance and remove bottlenecks by coaching and exercising DevOps fundamentals
  • Delighted customers and in turn won services business
  • Cut time to production by 50%, reduced time spent on unplanned work by 22 %, and 50 % less time to remediate issues
  • Created inspiring team environment with open communication culture
  • Performance coaching, technical leadership, and mentoring
  • Right-sizing team roaster and building fluid team structure to support business-driven adjustment and strategies
  • Facilitate monthly operational reviews with business and technology executives to briefly share the health of products & services and improve as a collective unit
  • Improve and streamline service operations and develop team identity
  • Collaborate with business stakeholders, operations, and implementation teams to deliver products that add value to customer
  • Prepare and manage project schedule and budget using Agile estimating and planning process
  • Monitor and present Agile team metrics (Burn-Down Charts, Sprint Goal Mapping, Success Radiator, etc.) to executives
  • Create Azure and Jira dashboards to visualize work, share plans, track progress, and maintain long-term work visibility
  • Facilitate discussions, conflict resolutions, and Scrum ceremonies (Daily standups, Backlog grooming, Sprint planning, Demos, and Retrospectives)
  • Identify and eliminate waste (Anything that takes time but does not add value to customer)
  • Organize Tech-Talks and Happy Fridays to build mutual respect, relationships, and rapport within and across teams.

DevOps Lead

Randstad Technologies
Houston, TX.
09.2014 - 06.2017
  • Managed delivery of Production Enhancement (P.E.) and Cementing applications that are used by Halliburton Field Engineers, Chief Technical Advisors, and Data Analysts.
  • Responsibilities included managing software releases, configuration management, pipeline automation, security scans, application monitoring, and logging.
  • Improved recovery from failures by 24 times; cut time to production by 50% and reduced rework by 22%.
  • Facilitated Scrum ceremonies (Daily standup, Backlog grooming, Sprint planning, Demos, and Retrospectives).
  • Monitored and presented Agile team metrics (Burn-Down Charts, Sprint Goal Mapping, Success Radiator, etc.) to software stakeholders.
  • Identified risks and managed dependencies within and external to team.
  • Tracked and removed impediments for team.
  • Managed API-driven, self-service scalable systems deployed on public and private clouds.
  • Worked in follow-the-sun model with teams distributed globally.
  • Adept in business and technology aspects of oil field services business.
  • Pursued latest DevOps trends, experimented with, and learned new continuous delivery technologies.

Senior Project Engineer and Onsite Coordinator

Wipro Technologies
San Francisco, CA
10.2008 - 09.2014
  • Implemented Continuous Integration and Continuous Deployment, which includes building .Net and Java applications using vNext, MS Build, and Maven, packaging source code with all its dependencies using InstallShield and NuGet, and running automated tests as part of build process.
  • Supported applications and infrastructure in Dev, Test, and Production environments.
  • Managed source code, binaries, infrastructure, and configuration files using source control tools like GIT, and TFVC.
  • Supported development team with branching strategies for achieving seamless integration and code quality.
  • Developed build and deployment pipelines using Azure and Jenkins for reliable deployment of build package, as it moves from environment to environment, in good quality shape.
  • Automated manual operational tasks as well as built custom real-time monitoring tools and reports.

Education

Master of Science - Software Engineering

Birla Institute of Science And Technology Pilani
Pilani
06.2013

Bachelor of Science - Information Technology

Guru Nanak Dev University
Amritsar, India.
04.2008

Skills

  • Agile, Lean, DevOps
  • DevOps Transformation
  • Infrastructure Automation
  • QA Automation
  • Telemetry: Application Insight, Splunk
  • Docker Containers, AKS
  • Azure DevOps and Cloud
  • Microservice Architecture
  • Continuous Delivery
  • Behavioral Driven Development
  • Product Mindset
  • Design Thinking
  • Usability Engineering
  • Business Analytics
  • Negotiation Skills
  • IT Security
  • Operational Effectiveness
  • C#, PowerShell
  • Customer and Value Centricity
  • Process Improvement
  • Azure Key Vault, SonarQube, HP Fortify
  • Azure Pipelines
  • Stakeholder Management
  • Open Communication
  • GIT, TFVC
  • Azure Service Portal
  • Strategy and Decision Making
  • Conflict Resolution

Certification

  • Microsoft Certified Technology Specialist (MCTS) ID: 9794998
  • Certified Scrum Master, Scrum Alliance ID: 0679144
  • Scrum Fundamental Certified, SCRUMstudy ID: 0564251
  • Six Sigma White Belt, Aveta Business Institute.
  • Lean Software Development Principles and Methodologies, Birla Institute of Technology and Science, Pilani: SEWP ZG629T Dissertation

Additional Information

  • Awarded Halliburton stock options for exceptional performance in 2018.
  • Certificate of Excellence for being an enthusiast, driving complex projects and value additions for the customer in 2014.
  • Charles Schwab SendWord Recognition for Commitment, Character, and Innovation in 2013 and 2014.
  • Feather in my Cap for my untiring dedication towards Targeted Messaging Project in 2011.
  • Appraised “Exceed expectations” consecutively for two years for overall performance, which included parameters of delivery, quality, teamwork, communication skills, and customer orientation and value additions in 2012 and 2014

Timeline

DevOps Manager

Halliburton Oilfield Services
02.2022 - Current

Principal : Service Delivery

Halliburton Oilfield Services
06.2017 - 02.2022

DevOps Lead

Randstad Technologies
09.2014 - 06.2017

Senior Project Engineer and Onsite Coordinator

Wipro Technologies
10.2008 - 09.2014

Master of Science - Software Engineering

Birla Institute of Science And Technology Pilani

Bachelor of Science - Information Technology

Guru Nanak Dev University

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Vikram Arora