Christopher Decker
Mills River,NC
Summary
Results-driven Manager known for high productivity and efficient task completion. Specialize in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless project execution and team cohesion.
Overview
21
21
years of professional experience
1
1
Certification
Work History
DevOps Manager
System Logistics
Arden, NC
10.2024 - Current
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Coordinated cross-departmental projects to ensure timely and successful completion.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Built a culture of continuous improvement and standardization to streamline work as it flows through our work centers.
- Integrated testing and security throughout the Software Development Lifecycle to ensure compliance with U.S. and EU cybersecurity regulations.
DevOps Technical Project Manager
System Logistics
Arden, NC
10.2023 - 10.2024
- Developed and implemented a DevOps strategy to improve software deployment efficiency.
- Worked closely with DevOps team to streamline automation of deployment processes.
- Maintained detailed documentation of all DevOps-related processes and standards.
- Analyzed and optimized processes by identifying automation opportunities within DevOps practices.
- Oversaw IT and Development resources as Project Manager to ensure smooth on-premises deployments.
Network Engineer
System Logistics
Arden, NC
10.2018 - 01.2020
- Coordinated with vendors and service providers to ensure timely delivery and setup of network equipment and services.
- Configured network equipment for installations, performed lifecycle refreshes and performed post-installation testing for turnkey services.
- Maintained production network according to company SLAs to fulfill agreed-upon client specifications.
- Managed user accounts, permissions and access rights within an Active Directory environment.
- Successfully deployed server overhaul of both wired and wireless networks, completing projects ahead of anticipated deadline.
- Planned and designed WAN and LAN architectures across multiple sites using AutoCAD.
- Provided technical support to users experiencing difficulties with their networks.
- Configured and installed hardware, including servers, SAN, switches, firewalls, access points, workstations, network cameras, printers, and HMIs, to enhance security and performance.
Lead Network Technician
Tele-Tector Of Maryland
Columbia, Maryland
09.2014 - 09.2018
- Diagnosed and troubleshot Baltimore City Police camera network comprising over 750 cameras.
- Performed troubleshooting activities to identify and repair equipment failures or configuration issues.
- Installed and maintained wireless bridges, point-to-point and multi-point antenna systems, and fiber communications.
- Managed servers, workstations, DVRs, cameras, antennas, and associated technology.
- Set up and maintained access control systems to enhance security measures.
Asset Protection Manager
Wal-Mart
Fallston/Towson, Maryland
12.2012 - 09.2014
- Managed scheduling, human resource functions, training, counseling, and performance review tasks for a team of security personnel.
- Serviced CCTV systems, POS systems, and DVR systems.
- Data analytics.
- Generated trends and developing countermeasures to protect merchandise.
- Assisted in the development of training materials for new hires related to asset protection topics.
Customer Service Supervisor
Wal-Mart
Abingdon, Maryland
07.2009 - 12.2012
- Trained new customer service representatives on company policies and procedures to ensure compliance.
- Evaluated employee performance to identify improvement areas and enhance productivity.
- Resolved customer complaints effectively, improving overall service quality.
- Conducted training sessions on new systems to leverage technology for customer satisfaction.
Electronics Sales Associate
Wal-Mart
Abingdon, Maryland
12.2007 - 07.2009
- Maintained merchandising operations, customer assistance functions, and retail stocking assistance.
- Assisted in the diagnosis and processing of broken televisions, DVD players, mp3 players, game consoles, and general electronics.
- Tracked sales targets and contributed to achieving monthly sales goals through effective customer engagement.
- Processed sales transactions efficiently, including cash handling, credit card processing, and issuing receipts.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Manager
Admiral Enterprises
Edgewood, Maryland
01.2004 - 01.2008
- Mediated employee conflicts to achieve effective dispute resolutions.
- Led a team of eight employees, driving high productivity and exceptional customer service.
- Provided mentorship and guidance to new hires on various company programs.
- Scheduled candidate interviews and conducted thorough reference checks prior to hiring.
- Maintained accurate records of employee attendance, payroll, and vacation requests.
Education
Bachelor of Science - Computer Science
Western Governors University
Salt Lake City, UT09-2024
Associates of Applied Sciences - Computer Information Systems
Harford Community College
Bel Air, Maryland01.2011
Diploma - Computers
Joppatowne High School
Joppa, Maryland01.2006
Skills
- Project management
- Agile and scrum methodology
- DevOps practices
- Network configuration
- Technical troubleshooting
- Troubleshooting
- Leadership
- Teamwork
Certification
- ITIL 4 Foundations
- CompTIA Security+
- CompTIA Network+
- Linux Essentials
References
References available upon request.
Timeline
DevOps Manager
System Logistics
10.2024 - Current
DevOps Technical Project Manager
System Logistics
10.2023 - 10.2024
Network Engineer
System Logistics
10.2018 - 01.2020
Lead Network Technician
Tele-Tector Of Maryland
09.2014 - 09.2018
Asset Protection Manager
Wal-Mart
12.2012 - 09.2014
Customer Service Supervisor
Wal-Mart
07.2009 - 12.2012
Electronics Sales Associate
Wal-Mart
12.2007 - 07.2009
Manager
Admiral Enterprises
01.2004 - 01.2008
Bachelor of Science - Computer Science
Western Governors University
Associates of Applied Sciences - Computer Information Systems
Harford Community College
Diploma - Computers
Joppatowne High School
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