Well-qualified Manager and Leader with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to achieve company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
33
33
years of professional experience
Work History
Licensed Real Estate Sales Agent
Independent Contractor
Lubbock, TX
02.2022 - Current
Assist buyers with finding ideal homes by assessing needs, requirements and budgets.
Write contracts to outline sales and purchase of properties.
Advise and inform prospective clients on current market activities and conditions.
Liaise between buyers and sellers to establish favorable prices and negotiate contract terms.
Compare recently sold area properties to determine competitive market prices.
General Manager
Troon Golf / The Rawls Course At Texas Tech
Lubbock, TX
06.2009 - 07.2021
Managed $2.5 million budget that included golf, food & beverage and agronomy operations.
Developed and maintained relationships with owners, members and guests.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
Implemented operational strategies and effectively built customer and employee loyalty.
Developed effective business plans to align strategic decisions with long-term objectives.
Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
Managed and oversaw P&Ls with efforts to achieve margin targets consistently to stay on track with growth plans.
Assisted in plans and opening of new clubhouse in 2012.
Drove year-over-year business growth while leading operations, strategic vision and long-range planning
General Manager
Troon Golf / Rose Creek Golf Club
Edmond, OK
02.2003 - 05.2009
Managed budget implementations, employee reviews, training, schedules and marketing strategies.
Developed and maintained relationships with customers and suppliers through account development.
Implemented technology systems for facilities.
Managed all areas of golf operations plus aquatic center and fitness center.
Growth of at least 28% Net Operating Income each year since the opening in 2003.
General Manager
Troon Golf / Fish Creek Golf Club
Montgomery, TX
02.2001 - 02.2003
Managed budget implementations, employee reviews, training, schedules and contract negotiations.
Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
Created Membership program driving over $200,000 in revenues annually.
Assisted in opening additional 9 holes, making a total of 27 holes in 2002.
General Manager /Head Golf Professional
Troon Golf
, HI, IL, CA, AZ
05.1995 - 01.2001
Assigned work to staff, set schedules and motivated strong performance in key areas.
Generated 23% increase in revenues to $6,000,000.
Coordinated pre-opening and grand opening details.
Part of a team that was awarded Top 100 Golf shop in 2000.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Restored customer loyalty by resolving complaints with workers, activities or services rendered.
Head Golf Professional
Desert Mountain Golf Club
Scottsdale, AZ
05.1989 - 04.1995
Assisted with coordination of The Tradition, Major Senior Tour event.
Organized and administered 80 plus golf tournaments per year.