Greg Young

• Oversaw daily operations of food and beverage outlets, ensuring high standards of service and quality.
• Developed and implemented training programs for staff to enhance service delivery and efficiency.
• Collaborated with culinary team to design seasonal menus that align with guest preferences and trends.
• Established relationships with local vendors to source high-quality ingredients at competitive prices.
• Established Culture, built and retained a team that created an experience, not just a meal and continued to establish growth within our work establishment.
• Drove scores on all platforms company wide and took a 3.9 on open table to a 4.6 in 3 years.

Building relationships with local businesses and thirsty humans. Control of production and the volume of inventory. Introducing new ideas and concepts that allow a new company to gain reputation and further growth.

To broaden home owners on the opportunities of owning solar and explain the value, not only to the user, but also the value to our beautiful planet. Direct sales, personal awareness, sales techniques on product and building relationships that further grow the company.

Hired, trained, developed and monitored performance of service and bar department staff. Defined department objectives to run a smooth establishment. Communicated changes from management to to inform and educate department employees. Improved customer satisfaction by listening to complaints and finding appropriate ways to solving problems. Created appropriate and time efficient schedules to manage the restaurants needs. Dealt with guests needs and issues, consistently upholding professionalism and calmness to maintain customer satisfaction.

Assigned work

• Led dining staff in delivering exceptional guest experiences and maintaining service standards.
• Trained and mentored new servers, enhancing team performance and service quality.
• Enhanced customer satisfaction by delivering exceptional service and timely assistance.
• Cultivated relationships, created memories and lifelong relationships with teammates and guests.