Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gregg Drebenstedt

Fort Lauderdale,FL

Summary

Committed Audiovisual Specialist bringing a resourceful nature and a skill for collaboration. Adept in liaising with contractors and project managers to ensure timely and quality project completion.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Audio Visual Technician

Franciscan Parish of the Resurrection
Pompano Beach, Florida
01.2018 - Current
  • Integrated professional audio/video systems and provided technical assistance to resolve issues
  • Employed best practices and safety protocols during equipment installations, including projectors and speakers
  • Transported and installed equipment for live events, including weddings and concerts
  • Monitored and repaired range of equipment, including audio, video and video conferencing systems
  • Serviced and maintained all audiovisual systems according to project guidelines
  • Suggested improvements to safety protocols through new training initiatives, resulting in 98% reduction in incidents
  • Managed day-to-day AV operations, supervising equipment removal and return

Clerk

Publix
Pompano Beach, FL
01.2018 - 08.2019
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service
  • Collected customer feedback and recommended procedural or product changes to enhance future service delivery
  • Configured new employee work stations, including all hardware, software and peripheral devices
  • Configured computers to network drivers and connected to printers and other peripheral equipment
  • Backed up data each evening, helping alleviate lost information following malware incident
  • Responded to assistance requests from users and directed individuals through basic troubleshooting tasks
  • Provided over 200+ customers per day with exceptional service

Services Specialist

United States Air Force
Scott AFB, IL
06.2015 - 11.2017
  • Developed streamlined task system to provide more effective workflows for both peers and management staff
  • Created, oversaw, and updated policies, information, standards, and guidelines on regular basis
  • Troubleshot and resolved problems with programs and systems
  • Maintained quality-focused performance benchmarks and schedules when directing project teams
  • Trained end-users in best practices to minimize errors and protect key data
  • Integrated new technologies to meet area requirements
  • Managed 50+ customer calls per day, directing each customer to proper channels for desired service

Education

Bachelor of Arts - Ministry and Leadership

South Florida Bible College
Deerfield Beach, FL
2021

Skills

  • Customer satisfaction
  • Database management
  • Team assistance
  • Skilled in maintenance and organization
  • Reliable and consistent
  • Strong verbal and written communication
  • Critical thinking
  • Excellent work ethic
  • Concise time management
  • Audio technologies
  • System installation and repair
  • Troubleshooting

Certification

  • Florida Notary Public
  • Services Academy Graduate, Fort Lee, VA
  • Graduate of 4 year Air Force ROTC program

Timeline

Audio Visual Technician

Franciscan Parish of the Resurrection
01.2018 - Current

Clerk

Publix
01.2018 - 08.2019

Services Specialist

United States Air Force
06.2015 - 11.2017

Bachelor of Arts - Ministry and Leadership

South Florida Bible College

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Gregg Drebenstedt